When was the last time you conducted a general check-up on the health of your practice? It may seem obvious, but clinical excellence aside, the care you provide for your patients may be impacted by the efficiency and effectiveness of your practice operations.
As an exclusive benefit of your membership, you have access to My Practice, CAP’s free practice management and business services solutions program. In addition to being available for general practice-related inquiries, My Practice offers CAP members a free virtual practice management assessment. This service is different from CAP’s popular Risk Management Practice Survey and is a great way to become more familiar with all that is available to you through your CAP membership.
A regularly scheduled practice evaluation can help you stay ahead of policies and procedures that support optimal workflow capabilities and a healthy bottom line, even when you think your business is running like a well-oiled machine. Plus, an outsider’s perspective can identify areas that need improvement to help your practice realize its full potential.
Practice management consultants can be costly, and the results may not always meet your expectations. Through My Practice, you can take advantage of free practice management services, including your practice management virtual assessment.
Here's what you can expect to review during your consultation:
• The appointment scheduling process
• New patient intake protocols
• Patient check in/check out best practices
• Billing, collections, and accounts receivable workflows
• Referral procedures
• Patient communications management, and much more!
My Practice was created as part of CAP’s commitment to providing you with valuable products, services, and resources to support a safe and successful medical practice, so you can spend more time focusing on superior patient care.
You or any of your employees may contact My Practice to get started with your free practice evaluation or to get help with any practice-related challenges, no matter how big or small. Call 213-473-8630 or email MyPractice@CAPphysicians.com for immediate assistance.
Andie Tena is CAP’s Director of Practice Management Services. Questions or comments related to this column should be directed to atena@CAPphysicians.com.