Careers at CAP
Our dedicated employees are the essential element to CAP’s success. For nearly 50 years, this team of well-trained professionals with a commitment to excellence has helped deliver to our member physicians an unparalleled quality of products and services. Our corporate culture and collegial collaboration of minds and efforts is unmatched.
Our comprehensive benefits package includes medical, dental vision, life, AD&D, LTD, 401(k) with employer match, PTO and separate sick time, and paid holidays. Join CAP’s workforce and make your contributions to our team.
The Cooperative of American Physicians, Inc. and its dedicated law firm, Schmid & Voiles, seek a L&M Appeal Attorney responsible for drafting appellate briefs and motions/applications, and complex motions and pleadings on CAPIC litigated matters. Provides advice and assistance to attorneys through all phases of litigation including cost effective motions for early dismissal, trial, and post-trial motions; and efficiently assesses key issues, renders opinions, and provides results. The ideal candidate will be an experienced legal draftsperson with highly developed legal writing skills and an in-depth knowledge of the trial and appellate courts as it applies to motion practice related to medical malpractice defense.
Essential Duties and Responsibilities:
Appeals
Designate, review, and analyze lower court records and other documents.
Monitor appellate dockets.
Research and analyze case law, draft persuasive briefs, as well as appellate motions and applications. and appellate documents.
Advocate in appellate courts before appellate justices.
Assist both in-house and outside trial panel counsel in framing issues at trial and in preserving the record for appeal.
Advise both in-house and outside trial panel counsel and claims specialists regarding writ petitions.
Support Law and Motion Team:
Prepare pleadings.
Provide support to attorneys as requested in litigation matters to successfully try and arbitrate cases.
Formulate creative pleading and motion strategy.
Obtain concurrence with claims specialist and attorneys for law and motion pleading and strategy.
Attend court appearances and argue motions.
Assist in compliance with the Defense Attorney Guidelines
Perform other duties as necessary.
Education and/or Experience:
J.D. Degree
Other Skills and Abilities:
License to practice law in California.
Computer proficiency
Knowledge of online legal research
Excellent legal writing skills
Ability to work independently.
Starting Salary Range: $150,000 - $180,000/year (Depending on Experience)
Forward cover letter and resume to HR@CAPphysicians.com
Know anyone interested in this position? Refer them to capphysicians.com/about-us/our-company/careers#law-and-motion-appeal-atty-iii.
CAP is seeking two Senior Claims Specialists, one for Los Angeles and one for Orange County. This role involves handling technical and administrative responsibilities related to managing assigned claim files and taking on a larger caseload of highly complex claims. The Senior Claims Specialist also plays an active role in the ongoing training and oversight of Claims Specialist I and II team members.
Essential Duties and Responsibilities:
Manage medical malpractice claims, including the assignment, direction, and control of defense counsel, under supervision and in compliance with the Claims Technical Manual, the Defense Attorney Guidelines, and the MPT Agreement. Manage increasingly complex cases with larger financial exposure.
Investigate and evaluate claim files including complying with the standards of performance, interviewing members, reviewing medical records, corresponding with plaintiff attorneys, obtaining preliminary expert evaluation/opinions, and preparing interview summaries.
Prepare case evaluation reports for publication and presentation to the CRC and CSC.
Prepare case evaluation reports for discretionary authority on selected cases.
Manage and participate in all litigation activity, including discovery plan, mediation, MSC, and negotiation under supervision, as necessary.
Monitor trials and arbitrations including daily progress reports, providing member and defense attorney with support.
Prepare claim file resolution documentation.
Timely update the claims database.
Document all important case developments under the chronology tab.
Code the claims file and update as relevant information is available.
Timely review and index documents to the On Base system.
Provide assistance to management as indicated on special project.
Identify, investigate and follow-up on coverage issues.
Take Hotline calls as requested and as necessary and prepare hotlines.
Attend staff and department meetings as indicated.
Assist management in training of Claims Specialist I and II’s.
- Perform other duties as necessary.
Education and/or Experience:
- Bachelor’s degree from four-year college or university.
- Relevant legal and/or medical education background or the equivalent.
- Minimum five years of medical malpractice claims management experience and/or three years CAP claims experience.
Certificates, Licenses, Registrations:
- Valid California driver license
Other Skills and Abilities:
- Excellent demonstrated verbal and written communication skills.
- Effective time management skills.
- Ability to manage multiple priorities/deadlines
- Personal computer literate preferred.
- Strong analytical skills
Starting Salary: $110,000 - $130,000/year (Depending on Experience)
Send cover and resume to HR@CAPphysicians.com
Know anyone interested in this position? Refer them to capphysicians.com/about-us/our-company/careers#claims-specialist.
Schmid & Voiles, the dedicated law firm for the Cooperative of American Physicians, Inc. seeks a Legal Secretary to perform diverse secretarial duties in support of the Legal Department, in Walnut Creek.
Essential Duties and Responsibilities:
- Maintain attorney(s) calendar book and tickler system
- Schedule meetings with clients, experts, attorneys and co-counsel and schedule court appearances
- Review and re-index mail in OnBase for review and action by attorney and calendaring of same
- Compose correspondence and memos to request or provide information
- Contact clients to obtain desired information as requested by attorneys
- Maintain electronic confidential legal files and ensure that each file is organized and documented regarding activity
- Prepare discovery, pre-trial and trial documents for filing with court
- Schedule, calendars and coordinate all aspects of discovery initiated by plaintiff(s) and defendant(s)
- Provide legal secretarial support on either short- or long-term assignments
- Answer and screen telephone calls
- Transcribe dictation and/or type from handwritten material or rough draft copy, including correspondence relating to litigation (pleadings, court forms, reports, summaries, releases, etc.)
- Assist and provide back up for other secretaries
- Maintain current knowledge of court rules
- Perform additional tasks
- Participate in department and company projects
Education and/or Experience:
- High school diploma or GED
- 7 years of defense trial, litigation experience in a similar industry
- 3 years recent California Civil litigation experience
- Trial preparation experience a must
Other Skills and Abilities:
- Good organization and communication skills
- Thorough knowledge of court procedures
- Strong initiative and ability to work independently
- Computer literate – proficient in MS Word; knowledge of case management software; type 70+ wpm
Salary Range: $75,000 - $92,000/year
Forward cover letter and resume to HR@CAPphysicians.com
Know anyone interested in this position? Refer them to capphysicians.com/about-us/our-company/careers#legal-sec-iii.
Schmid & Voiles, the dedicated law firm for the Cooperative of American Physicians, Inc. seeks a Legal Secretary to perform diverse secretarial duties in support of the Legal Department, in San Diego.
Essential Duties and Responsibilities:
- Maintain attorney(s) calendar book and tickler system
- Schedule meetings with clients, experts, attorneys and co-counsel and schedule court appearances
- Review and re-index mail in OnBase for review and action by attorney and calendaring of same
- Compose correspondence and memos to request or provide information
- Contact clients to obtain desired information as requested by attorneys
- Maintain electronic confidential legal files and ensure that each file is organized and documented regarding activity
- Prepare discovery, pre-trial and trial documents for filing with court
- Schedule, calendars and coordinate all aspects of discovery initiated by plaintiff(s) and defendant(s)
- Provide legal secretarial support on either short- or long-term assignments
- Answer and screen telephone calls
- Winscribe/Transcribe dictation and/or type from handwritten material or rough draft copy, including correspondence relating to litigation (pleadings, court forms, reports, summaries, releases, etc.)
- Assist and provide back up for other secretaries
- Maintain current knowledge of court rules
- Perform additional tasks
- Participate in department and company projects
General Office Administration
- Answer and screen telephone calls; direct visitors
- Retrieve, post, and deposit all the daily mail; replenish and maintain sufficient postage for the office
- Maintain office supplies and order supplies as necessary
- Act as liaison with Office of the Building, Office Services, and IT for all facilities related issues; troubleshoot with IT and assist with resetting IT servers.
- Participate in department and company projects as requested
- Assist and provide back up for other secretaries as requested
- Perform additional duties as requested
Education and/or Experience:
- High school diploma or GED
- 4-7 years of defense trial, litigation experience in a similar industry
- 3 years recent California Civil litigation experience
- Trial preparation experience
Other Skills and Abilities:
- Good organization and communication skills
- Thorough knowledge of court procedures
- Strong initiative and ability to work independently
- Computer literate –proficient in MS Word; knowledge of case management software; type 70+ wpm
Salary Range: $75,000 - $90,000/year
Send cover letter and resume to HR@CAPphysicians.com
Know anyone interested in this position? Refer them to capphysicians.com/about-us/our-company/careers#legal-secretary-iii-admin-assistant.
Join a Mission-Driven Team Shaping the Future of Healthcare Risk Management
The Cooperative of American Physicians, Inc. (CAP) seeks an accomplished and strategic leader to direct the Cooperative of American Physicians Insurance Company’s (CAPIC) Risk Management activities and key initiatives that uphold our commitment to excellence in physician protection and risk solutions. This is an exceptional opportunity to make a meaningful impact by guiding top-tier medical groups and healthcare providers in managing and reducing risk, improving patient outcomes, and safeguarding professional reputations.
In this role, you will direct and serve as expert medical professional liability and general liability risk management consultant to the portfolio of large medical groups, related entities and their healthcare providers insured by CAPIC; collaborate cross-departmentally to develop content and education programs based on national, state, and local industry trends, with a focus on medical/legal issues, claim trends, causation analytics, and best practices. The position will prioritize risk reduction strategies, reputation management, enhancing quality of care, and improving patient safety.
Essential Duties and Responsibilities:
- Act as a resource to CAPIC-covered physicians for medical professional liability risk management inquiries and provide best practice guidance in response to hotline calls, direct phone calls, and other email requests.
- Manage complex and sensitive physician/patient matters and adverse events.
- Communicate effectively with medical group leadership, physicians, and broker representatives on strategy, resources, claim trends, and other industry topics related to the practice of medicine.
- Organize, plan, and conduct virtual and on-site medical practice risk assessments.
- Develop and provide virtual and in-person risk education programs.
- Analyze claims data and other data sources to identify trends and develop risk reduction strategies utilizing industry best practice guidelines.
- Research, generate reports, articles, guidelines, and create presentations to illustrate, educate, and inform others.
- Participate in insured risk management, patient safety, and quality assurance meetings, and other risk initiatives, as requested.
- Maintain accurate documentation and records in the system of all insured interactions.
- Function as a RM resource to other CAP departments and staff.
- Participate in CAPIC business development and team activities, including meetings and select conferences.
- Collaborate, assist, and direct the distribution of RM resources throughout the organization and customer base.
- Identify, monitor, and communicate emerging loss exposures and risks to CAPIC team, broker representatives, and insureds.
- Develop, execute, and oversee risk management action plans for insureds with higher than average loss ratios.
- Work closely with CAP Risk Management Department staff members to ensure consistency, support educational materials and presentations, and share pertinent information, as needed and appropriate.
- Other duties as assigned.
Education and Experience:
- Master’s degree; Doctorate degree in healthcare or legal field preferred
- RN, RN/JD, MPH, MHA, NP, PA, or clinical license preferred
- 5 years’ Senior Management experience
- 10 years’ experience in Risk Management and Patient Safety in the MPL industry or with a healthcare organization
- 3 years’ experience managing Medical Professional Liability Claims
- Knowledge of medical terminology
Preferred Knowledge:
- California and federal laws and regulations relating to the practice of medicine and healthcare, including MICRA; medical risk management techniques; professional liability coverage; hospital and medical office policies and procedures; social behavioral and educational research techniques and evaluation; and medical, legal, and insurance databases.
Other Skills and Abilities:
- Ability to collaborate and build strong relationships with team members and clients
- Ability to communicate and present effectively
- Proven ability to manage staff from hiring to developing high-functioning teams
- Proficiency in handling difficult situations effectively
- Ability to determine what is medically ethical
- Excellent written and oral communication skills; excellent organization and follow-up skills
- Detail-oriented and self-motivated
- Ability to work independently
- Local and limited long-distance overnight travel may be required
- Strong computer skills including the Microsoft Office suite, Word, Excel, PowerPoint, Outlook
Offering Salary Range: $160,000/year - $200,000/year (Depending on Experience)
Send cover and resume to HR@CAPphysicians.com
Know anyone interested in this position? Refer them to capphysicians.com/about-us/our-company/careers#vp-capic-risk-management.