Careers at CAP

The Marketing Communications Specialist reports to the AVP, Marketing & Corporate Communications. This position develops and executes integrated marketing campaigns to promote the CAP enterprise and its products and services, with an emphasis on project management, content proofing, process development, and project tracking. Works collaboratively with Corporate Communications team members and cross-departmental client stakeholders to implement marketing campaigns across a variety of media to ensure effective target audience engagement and consistent favorable corporate branding.

Essential Duties and Responsibilities

• Spearhead production of marketing communication initiatives and materials, including but not limited to direct mail, brochures, sales sheets, fact sheets, website copy, email campaigns, promotional items, educational assets/promotional articles, etc.
• Work with internal clients to develop and implement project timelines for ad hoc and recurring projects according to the marketing calendar to ensure successful project completion.
• Serve as liaison between Corporate Communications, vendors, and internal clients for consultation, content finalization, and delivery of marketing materials.
• Facilitate the development and implementation of CAP corporate communications activities, such as the annual report, monthly newsletter, and press releases.
• Provide and track medical society and affinity partner group monthly content placements and other marketing deliverables as outlined in annual agreements.
• Oversee all print and digital ad placements and associated deadlines, budget, and invoices.
• Implement promotional campaigns to support CAP sales units – with an emphasis on direct mail production, management, and fulfillment.
• Track inventory of marketing materials as needed to ensure the most up-to-date information and content.
• Work with vendor services as appropriate, collect project estimates, and communicate project details through to completion.
• Provide regular marketing campaign analysis and tracking.
• Draft copy for various marketing materials, including but not limited to flyers, letters, emails, etc.
• Ensure that all marketing activities are aligned with corporate brand standards.
• Cross train on and assist with/implement CAP email marketing and social media creation and distribution.
• Cross train on online education program development and implementation.
• Perform other responsibilities as assigned.

Education and/or Experience

• Bachelor’s degree in English, Journalism, Communications, Public Relations, Marketing, or related field preferred.
• Four years communications/marketing experience with a corporation, nonprofit agency, public relations firm, or equivalent combination of education and experience.
• Experience in healthcare, insurance, banking, or finance strongly preferred.

Other Skills and Abilities

• Excellent organizational, project management, and time management skills.
• Excellent grammar, proofreading, and editing skills.
• Knowledge of print and digital marketing concepts.
• Familiar with direct mail formats and processes.
• Ability to manage and check comprehensive data lists.
• Knowledge of graphic design principles, printing, and production methods.
• Ability to manage cross-departmental marketing initiatives, spearheading internal client planning, scheduling, implementation, and tracking activities.
• Ability to manage multiple projects and assignments with impeccable attention to detail.
• Ability to take initiative and anticipate client and project needs.
• Ability to interface with all levels of staff.
• Knowledge of Microsoft Office a must. 

Salary Range: $67,700 - $90,000/year 

Forward cover letter and resume to HR@CAPphysicians.com 

Know anyone interested in this position? Refer them to capphysicians.com/about-us/our-company/careers#mark-comm-specialist.

CAP’s dedicated law firm, Schmid & Voiles seeks a Litigation Attorney for its LA office. The incumbent is responsible for all aspects of case management, with the exception of presenting cases for trial and arbitration.  The ideal candidate will be an experienced attorney with in-depth knowledge of medicine, law and issues related to medical malpractice litigation with the skill to develop effective case strategy.

Essential Duties and Responsibilities:

• Work with trial and arbitration attorney on complex assignments, sharing responsibility for high volume case load by initiating and/or actively participating in:
  • Formulating discovery and investigation strategy
  • Obtaining concurrence with claims specialist on defense preparation and ensuring cost effective completion
  • Preparing pleadings
  • Preparing and responding to discovery
  • Attending court appearances
  • Preparing lawsuits for trial/arbitration
  • Preparing motions as requested
• Independently develop defense strategy; assess exposure and prepare analytic reports to claims, clients and others, appropriately.
• Mentor junior/support attorneys and monitor their performance
• Respond to “hotline” inquiries from the Claims Department
• Prepare timely reports to claims at all stages of litigation
• Comply with the Defense Attorney Guidelines
• Represent CAP/MPT physicians at deposition in “Depo-only” cases
• Act as team leader to achieve the law firm’s goals/projects and develop expertise as requested by the firm’s management
• Perform other duties as assigned

Education and/or Experience: 

• J.D. Degree
• Minimum 6 years medical malpractice litigation experience

Other Skills and Abilities: 

• License to practice law in California
• Ability to work independently
• Ability to mentor, train, and build team enthusiasm among staff counsel
• Ability to assist as second chair in trials and arbitrations and in appropriate cases to take the lead as trial and arbitration counsel

Salary range: $180,000 – $215,000

Forward cover letter and resume to HR@CAPphysicians.com

Know anyone interested in this position? Refer them to capphysicians.com/about-us/our-company/careers#litigation-atty-iv.

This is a hybrid position that encompasses three disciplines, Technical Writing, Quality Analysis (QA) and Business Analysis. Works in collaboration with departments and programming to provide automation ideas to improve work product. Technical writing to produce expert documentation; QA to test products, systems, and software to ensure complete efficiency at the highest standards; and Business analysis defining configuration specifications to meet business requirements.

Essential Duties and Responsibilities:

Technical Writer

• Working closely with internal teams, create high quality documentation that is appropriate for the intended audience, including clear specifications on all development projects
• Create easy-to-understand user interface text, as well as help and developer guides

QA Analyst

• Test products, systems, and software to ensure complete efficiency and to fulfill the quality standards of an organization.
• Develop and execute test and Quality Control lifecycle to be performed on existing software
• Develop and execute plans to ensure that all objectives are met.
• Implement and monitor test scripts to assess functionality, reliability, performance and quality of the service or product.

Business Analyst

• Define configuration specifications and business analysis requirements.
• Help design, document, and maintain system processes.
• Report on common sources of technical issues or questions and make recommendations to development team.
• Constantly research and look for ways to improve processes utilizing existing and new technologies

Perform other responsibilities as assigned.

Education and/or Experience:

• BS degree in Information Services
• Five years’ experience in Information Technology (software analysis, design and development)
• Or equivalent combination of education and experience      

Other Skills and Abilities:

• Strong analytical and problem-solving skills
• Detail oriented
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Basic familiarity with the SDLC and software development
• Relevant training and/or certifications as a Quality Analyst
• Strong computer skills and knowledge of QA databases and applications
• Strong technical skills and understanding of Systems programming needs
• Object Oriented Programming and Design
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Strong written and verbal communication skills including technical writing skills.
• Ability to interface with all levels of staff, excellent follow-through ability

Salary Range: $78,000 – $94,000

Forward cover letter and resume to HR@CAPphysicians.com

Know anyone interested in this position? Refer them to capphysicians.com/about-us/our-company/careers#tech-writer-QA-bus-analyst.