Risk Management Publications

Risk Rounds is comprised of a variety of “Pathways”— each about an hour long—that offer valuable lessons from CAP's closed claims files.

CAP's Risk Management and Patient Safety team has developed a toolkit for medical practices to address workplace violence.

Consistent with the Biden Administration's timeline to end the COVID-19 national and public health emergencies on May 11, 2023, the U.S. Department of Health and Human Services (HHS) informed states to expect the Public Health Emergency (PHE) and certain associated flexibilities to end on the same date.

As challenges associated with mental and behavioral health illnesses increase, physicians should review available options when they suspect a patient may be a danger to themselves or to others so they can provide timely and appropriate care, not violate citizen/patient rights, and reduce professional and legal liability exposure for themselves.

One of the things physician members and their staff admire most about CAP is how we consistently aim high to provide products and services that help ease the stress of running a successful medical practice. And our comprehensive risk management and patient safety programs are no exception.

Did you know that April 16th is National Healthcare Decisions Day (NHDD)? NHDD was founded in 2008 and is promoted by the Institute for Healthcare Improvement (IHI) to highlight the importance of making Advance Directives.

An advance directive is a document, such as a living will or durable power of attorney, which provides instructions that guide an agent in making healthcare-related decisions on behalf of a patient. Its purpose is to empower patients to ensure their wishes and goals of care are followed.

positive and trusting relationship with your patient fosters honest conversations, shared decision-making, improved health outcomes, increased loyalty, and fewer lawsuits.

In this age of continuous real-time and on-demand media, how do you know whether your patients are also using their devices to record their office visit without your knowledge or consent? Should patients be allowed to record these visits?

Most physicians know the basic dos and don’ts of accurately documenting notes in a patient’s medical record. However, problems often arise when documenting a disagreement with the findings of another provider, or when using descriptive language about the patient. The wrong choice of words may be perceived as biased or disrespectful.