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Practice Management Guides

Stay current. Enhance your practice.

CAP understands the administrative tasks associated with running a practice these days can feel overwhelming. To help lighten the load, we are continually publishing instructional guides - available in print and digital format - that address timely practice-related issues, such as securing proper payment and reimbursement, managing your online reputation, achieving HIPAA compliance, HR management, and more.

A variety of guides to help you meet the latest healthcare regulations, improve patient satisfaction, and increase the success of your practice.

Physician's Action Guide to Reducing Risk and Improving Business

Find the solutions to common problems associated with seemingly routine tasks in your medical practice.

Cover of CAP's 2020 Human Resources Manual

This comprehensive, customizable manual is designed exclusively for medical practices and is updated with California employment laws as of May 2020.

Cover of CAP Physician's Action Guide to Smarter Billing

Develop sound billing practices and learn valuable tips that help you get paid in a timely and fair manner.

CAP's Patient Experience Guide

Learn the concrete steps you and your staff can take to ensure that your patients would confidently recommend you and your practice to their friends.

Medicine on Trial Second Edition

Featuring real-life risk management lessons culled from more than 80 CAP litigated medical malpractice cases to help you avoid similar risks in your practice.

The  Physician's Action Guide to Cyber Risk

Being aware of cyber risk makes your practice safer against potential threats and better able to reach if a cyber attack occurs.

HIPAA Action Guide for Physicians

You cannot afford to not comply with HIPAA. We cover the act’s new requirements, as well as the steps you need to take to comply with current standards.

The Physician's Online Reputation Guide

Learn how to handle and respond to negative patient reviews and build a strong online presence through positive patient reviews and social media.

ICD-10 Transition booklet cover

In this guide, the frequently asked questions and their answers will assist you and your practice in adopting the ICD-10 code set.

CAP risk management self-assessment kit

Our self-assessment kit covers office systems, paper medical records, electronic health records, and more. Includes an easy-to-use checklist.

Apply now! Enjoy the benefits of CAP protection.