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Practice Guides

Stay Current and Enhance Your Practice

To help lighten the load of the administrative tasks that can feel overwhelming, CAP is continually publishing instructional guides - available in print and digital format - that address timely practice-related issues, such as securing appropriate payment and reimbursement, managing your online reputation, achieving HIPAA compliance, HR management, and more.

Practice Management Guides

A variety of guides to help you meet the latest healthcare regulations, improve patient satisfaction, and increase the success of your practice.
Human Resources Manual
Human Resources Manual
Customizable manual for medical practices updated annually with new employment laws.
The Physician's Action Guide to Smarter Billing
Smarter Billing
Billing best practices and valuable tips for timely and fair payment.
Releasing Medical Records Guide Cover
Releasing Patient Records
Helpful information for responding to common requests for medical records and more.
Online Reputation Guide Cover
Online Reputation
Easy tips for medical practices to create and maintain a positive digital presence.
The Incident: Guide to Navigating Adverse Outcomes, Claims, and Lawsuits
The Incident
Insights for mitigating risk after an adverse outcome and knowing what to expect if a claim or lawsuit occur. 
Physicians at Risk: An Essential Guide for Minimizing Liability in Business and Medicine
Physicians at Risk
Strategies for reducing risk across exposure areas specific to medical practices and patients.
Medicine on Trial
Medicine on Trial: Second Edition
Real-life risk management lessons culled from more than 80 medical malpractice cases.
CAP Patient Experience Guide
Patient Experience
Guidance for ensuring an optimal patient experience in the office and beyond.
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