Practice Management Services
As a physician-owned organization, CAP’s top priority is ensuring the success and well-being of our members. In addition to delivering the finest medical malpractice coverage, we offer members a range of ancillary practice management programs to help you optimize the business side of practicing medicine. This comprehensive approach enables you to confidently secure needed practice management services through your trusted malpractice provider.
To help alleviate specific administrative tasks for our members and their staff, we provide hospitals and other third parties direct access to credentialing documents through CAP Privileges Online. As an enrolled participant in this program, you will have continuous electronic access to CAP member physician certificates of coverage and claims history documents for which a signed consent form has been provided.
To apply for enrollment, please complete the Account Access Information Form and fax it to 213-473-8773.
Human resource and personnel issues can be one of the most daunting aspects of practice management. We offer our members a wide range of free HR support services to help you effectively manage staff-related issues and foster a more positive work environment. Our offerings include:
- A human resources hotline for employment-related questions, such as termination, wage and hours matters, leaves of absence, discrimination allegations, employee misconduct, performance problems, and more.
- Employment-related legal consultation
- A customizable Human Resource Manual that considers federal and state labor issues and can be applied to any size practice.
- Educational Human Resources video library
CAP Purchasing Alliance is a free member benefit that saves you money on everyday purchases of supplies and services for your practice. Enrollment in the program is quick and easy. Once you’re enrolled, you have access to the most comprehensive and competitively priced source of medical and non-medical supplies. This program allows independent physician practices to receive the same pricing as the nation’s largest health systems. You’ll save money on items such as exam gloves, needles and syringes, IV sets and solutions, wound care, sutures, shipping, office supplies, and more.
Practice management matters, such as business operations, accounting, and financial planning sometimes require an expert’s help to truly optimize a medical practice. We offer a vetted directory of consultants, services, and products that can improve your business and provide assistance related to transition issues for your practice. Access the CAP Marketplace.
The directory includes the names and contact information of a variety of product and service providers, including:
- Practice management and business consultants
- Accountants and other financial service providers
- Criminal and business law attorneys
- Medical supplies
- Billing and coding providers
- Much more!
CAPAdvantage is a suite of no-cost or discounted practice management programs exclusive to CAP members. CAPAdvantage leverages the buying power of your 12,000 member-strong cooperative. All programs are administered by highly reputable, CAP-vetted vendors designed to save you time, money, and aggravation.
Practice Management and Business Operations
Dedicated IT support to manage and monitor your IT infrastructure. Significant discounts on initial set up and on annual fee.
Aledade provides value-based care enrollment opportunities for independent primary care practices through physician-led ACOs which can reduce healthcare costs, improve outcomes for patients, and provide revenue streams beyond fee-for-service. Enrollment fee waived for CAP members.
No-cost, no-obligation real estate support to secure new or additional office space, or effectively negotiate your lease renewal. Free assistance plus 10% of broker commission paid to practice on closed transactions.
Bank of America
Medical practice financing with competitive terms on practice purchases, business debt consolidation, office improvement and expansion, and more. Contact Ali Karjoo at 855-307-7252 or via email at firstname.lastname@example.org.
Direct credit and debit card processing solutions including terminals, POS systems, and more. Savings up to 40% and free savings analysis.
Connects employers to qualified physicians, residents, and allied health professionals seeking jobs. Free to post jobs and search the resume database.
Free group purchasing program that grants access to money-saving contracts for medical/surgical and non-medical supplies.
Free practice management guidance from a CAP dedicated expert. Helps medical groups address billing, telemedicine, front and back office operations issues, and much more. Contact Andie Tena, CAP Director, Practice Management Services at 800-610-6642 or via email at mypractice@CAPphysicians.com.
Cloud-based payroll and HR support, including benefit administration, talent management, labor management, and more. Significant discount on à la carte services.
HIPAA compliant telemedicine services that can schedule appointments, collect co-payments, and conduct telephone, messaging, and real-time video consults. $250 setup fee waived for CAP members and costs $50 a month, half off the standard rate.
Practice Marketing and Patient Satisfaction Programs
Online practice marketing services for customizable website development, search engine visibility, online marketing and patient reviews, and much more. CAP members receive special pricing.
Specialty-specific online survey platform that quickly and accurately reports what a patient thinks about the overall patient experience. Discounted monthly subscription rate and free 90-day trial.
Risk Management and Compliance Services
One-stop solution for achieving and maintaining HIPAA compliance requirements. Significant discounts on initial set up and on annual fee.
Web-based courses for employees on topics including HIPAA, OSHA, Medicare fraud and abuse, billing and coding, and more. Discount on all available courses with the discount code: cap10off.
Easy-to-use program that records conversations about informed consent, discharge instructions, and more. Preferred pricing and free 60-day trial.
Free online courses to meet California’s regulatory requirements. Courses available for supervisory and non-supervisory employees through Kantola Training Solutions.
Personal Support Services
Individually tailored financial and insurance planning solutions, from diversified tax strategies to student loan counseling. Discounts on financial planning and asset management fees.
Identity theft protection and privacy services with exclusive member discounts.
Personal legal services offering phone consultations with an attorney, letters or calls made on your behalf, contract and document review, plus 24/7 emergency access. Exclusive member discounts.