Practice Management News and Education

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HIPAA Compliant Text Messaging: Doing More with Less Time

Practice staff are finding themselves with less time than ever before to complete day-to-day administrative tasks, including scheduling and confirming patient appointments. This is partially due to increased patient volumes and new administrative regulations, such as the No Surprise Billing Act that went into effect January 1 of this year.

No Surprises Act Independent Dispute Resolution (IDR) Portal

The No Surprise Billing Act went into effect on January 1, 2022, and affects physicians that see patients who are uninsured or who self-pay for medical services.

CAP members can now sign up for paperless billing and enjoy the ease and convenience of managing their account online. Save time and money by easily opting in to receive statements via email, pay your bill online, and eliminate the need for another piece of mail.

Boost Productivity and Performance with a Free Practice Management Assessment

Clinical excellence aside, the care you provide for your patients may be impacted by the efficiency and effectiveness of your practice operations. A regularly scheduled practice evaluation can help you stay ahead of policies and procedures that support optimal workflow and a healthy bottom line, even when you think your business is running like a well-oiled machine.

Ask My Practice: Continuing the Conversation on Physician Burnout

Physician burnout continues to be a prevalent challenge in healthcare, with a substantial number of physicians reporting that with the additional challenges of COVID-19, increasing administrative duties, and new regulatory burdens, it is more difficult than ever to find time for themselves and their families.

Improving Patient Experience and Outcomes Through Engaging Content Using Multimedia and 3-D Animation

Patient engagement is the holy grail of many quality initiatives. If patients can be more fully engaged in their healthcare, comprehension increases, compliance goes up, informed consent is improved, anxiety is reduced, and outcomes improve.

No Surprises Billing Act: Updates and Overview

The Centers for Medicare and Medicaid Services (CMS) released its final rule that includes timelines for when the patient is entitled to receive a GFE. It can depend greatly upon the patient's insurance status, the provider's insurance network status, and the type of care and location of the service.

No-Cost Assistance Program for CAP Members: Professional Support and Guidance for Everyday Life

CAP remains committed to identifying tools and resources to help ensure your well-being. As a benefit of your CAP membership, you can now access MetLife’s Employee Assistance Program at no cost.

Should I Stay or Should I Go? Current Real Estate Conditions May Offer New Options for Medical Spaces

Because of the current lower rates, CAP members who have a lease expiring within the next 18 months should consider renegotiating their existing lease to obtain a better rate, more concessions, and a longer term.

At-a-Glance: 2022 Billing and Coding Updates for Medical Practices

In today’s ever-changing healthcare environment, it’s important to have resources to keep you up to date on issues affecting patient care and practice revenue. CAP is here to support all members with vital updates.

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