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CAP's Practice Management Resource Center

Practice Management Support for CAP Member Practices

The Cooperative of American Physicians (CAP) is pleased to offer free practice management resources designed to support the administrative and business aspects of running an independent medical practice. 

Click to expand and view more information about these valuable tools, services, guides, and other resources below.

CAP members can access My Practice for direct assistance with practice management-related inquiries. Learn more below or call 1-888-870-1885, or email MyPractice@CAPphysicians.com

Practice Management Resources
Practice Management Consulting: My Practice

My Practice is a CAP member-exclusive program offering free practice management consulting to help physicians and their staff navigate the complexities of running a practice and enhance efficiency and profitability. CAP members can get customized support in key areas like: 

  • Practice Workflow and Efficiency
  • Opening/Closing a Practice
  • Revenue Cycle Management.
  • Electronic Medical Record (EMR) Optimization.
  • Referral and Authorization Procedures.
  • Retention of Medical Records
  • Telehealth
  • And much more!

Thousands of CAP member practices have worked with the My Practice team to streamline their operations. 

Contact My Practice at 1-888-870-1885 or MyPractice@CAPphysicians.com for immediate assistance. 

Free Online Practice Management Course: The Successful Practice Manager

The Successful Practice Manager is a free online practice management course developed by CAP covering the fundamental business and administrative aspects of running a practice.

This course offers 4.5 continuing medical education (CME)* credits and 4.5 continuing education (CE)** credits and can be taken at your own pace. 

Physicians enroll for 4.5 CME* credits: www.CAPphysicians.com/SPMCME

Practice administrators enroll for 4.5 CE** credits: www.CAPphysicians.com/SPM

 

The Successful Practice Manager includes six modules addressing:

  • Office Administration
  • Human Resources Management
  • Business Management
  • Credentialing and Contracting
  • Billing and Reimbursement
  • Financial Management

 

For assistance with enrollment, please call 1-888-870-1885

 

*The Cooperative of American Physicians, Inc. is accredited by the California Medical Association (CMA) to provide continuing medical education for physicians. 

The Cooperative of American Physicians, Inc. designates this internet enduring activity for a maximum of 4.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

**This program is approved as a learning event for American College of Medical Practice Executives (ACMPE) continuing education hours. A cumulative total of 50 ACMPE continuing education credit hours is among the requirements for attaining the Certified Medical Practice Executive (CMPE) credential. To maintain CMPE or Fellow status, you must earn 50 hours of qualifying credit hours every three years. 

Learn more about the ACMPE certification program at https://www.mgma.com/acmpe-continuing-education. One ACMPE credit is earned for every 60 minutes of educational content, rounded down to the nearest 0.25.

Group Purchasing Program: CAP Purchasing Alliance

The CAP Purchasing Alliance is a free group purchasing program offering access to some of the nation’s most competitive pricing on medical, surgical, pharmaceutical, vaccine, and nonmedical supplies.

Enroll and Save Now >

Independent practices can benefit from hospital-level pricing and savings typically reserved for large health systems on medical and non-medical supplies, like:

  • Exam Gloves
  • Needles and Syringes
  • IV Sets and Solutions
  • Wound Care
  • Sutures
  • Shipping and Office Supplies
  • Routine Vaccines
  • And More

There is no obligation once you enroll and no minimum purchasing commitments. 

Free Revenue Cycle Assessment

Take advantage of a complimentary online assessment to identify billing gaps and uncover opportunities to improve revenue performance.

Take the Assessment > 

 

This free tool is provided by UnisLink, a participant in the CAPAdvantage program, CAP’s suite of no-cost or discounted practice management products and services. UnisLink helps medical practices strengthen billing and collections through expert revenue cycle management services. 

Webinar: Billing and Coding Updates

Stay informed of annual billing and coding changes that affect your practice. CAP’s popular webinar covers current updates, helping practices navigate compliance requirements while optimizing revenue.

Watch Now > 

Annual Compliance and Regulatory Recommended Training Checklist

This annual compliance and regulatory training checklist is designed to help practices stay organized, compliant, and prepared. It highlights essential training topics, recommended frequencies, and available CAP member resources.

Download Checklist >

From OSHA and HIPAA to emergency preparedness, CPR, fraud prevention, and workplace violence prevention trainings, these annual and biennial courses create a safer, more secure environment for both staff and patients.

CAP members, contact My Practice at 213-4738630 or MyPractice@CAPphysicians.com if you have questions about available trainings. 

Practice Management Guides

CAP continually publishes instructional guides - available in print and digital format.

Access guides developed to support your medical practice:

The Physician's Guide to Working with Advanced Practice Providers
Advanced Practice Providers
Tips for hiring and managing exceptional nurse practitioners and physician assistants.
The Physician's Action Guide to Smarter Billing
Smarter Billing
Billing best practices and valuable tips for timely and fair payment.
Practice Profitability Guide Cover Image
Practice Profitability Guide
Eight strategies with practical tips and tools to help build a more profitable medical practice.
Releasing Medical Records Guide Cover
Releasing Patient Records
Helpful information for responding to common requests for medical records and more.

 

 

 

Online Reputation Guide Cover
Online Reputation
Easy tips for medical practices to create and maintain a positive digital presence.
The Incident: Guide to Navigating Adverse Outcomes, Claims, and Lawsuits
The Incident
Insights for mitigating risk after an adverse outcome and knowing what to expect if a claim or lawsuit occur. 
CAP Patient Experience Guide
Patient Experience
Guidance for ensuring an optimal patient experience in the office and beyond.
Have additional questions? Contact My Practice at 888-870-1885 for practice management support