Practice Management Publications

Pain Management in the Crosshairs: A CAP Roundtable, Part 1

We recently had the opportunity to sit down with four CAP members who care for and protect patients as well as clinicians by their expertise and their experience. They are all anesthesiologists who are also interventional pain management physicians.

The Risks of Deviating from Your Usual Practices

When communicating with patients, a physician’s “custom and practice” as to what he or she advises is often an acceptable substitute for granular detail in a chart entry. But when the physician departs from his or her custom and practice, it’s easy for things to go wrong.

What You Need to Know in Preparation for Healthcare Risk Management Week

Healthcare Risk Management (HRM) week starts June 18, 2018. In preparation for the week, it is important to understand the role risk management plays in creating a safe and protected physician-patient relationship.

Implementation of CURES Has Arrived

The federal Comprehensive Addiction and Recovery Act (CARA) to address the opioid crisis was passed and signed in 2016 with bipartisan support. The passage of CARA included federal grants to help boost state databases that flag patients who may be overusing prescription drugs.

Are You Taking Advantage of Your CAP Member Benefits? Benefits You Can Take Home with You

Did you know that many of the benefits you’re entitled to as a CAP member extend beyond helping you run a safer, more successful medical practice? Physician members and their entire staff can take home a host of high-quality programs and services designed to save money and/or make everyday life a bit easier.

Unbeatable Rates for Personal Umbrella Coverage

Whether it’s wishful thinking or just poor planning, most of us don’t give much thought to preparing for a possible calamity. But life happens and an incident such as an automobile accident or slip and fall by a visitor in your home can leave you vulnerable to a substantial liability claim to your personal lines policy.

May, 2018

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April, 2018

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March, 2018

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Informed Consent and Informed Refusals Decoded: Healthcare Risk Management Week Part 1

Access Online Compliance Training For a Discount

CAP is pleased to offer members compliance training through Evolve e-Learning Solutions. This platform offer members an easy to use, interactive online training system. This allows physician practices and their staff to receive quality training at the fraction of the cost of classroom training.

Take Advantage of Free HIPAA Training

Most HIPAA violations are due to human error. For this reason, the most critical thing you can do is start by training all new employees and conduct annual staff training. Every physician and practice must ensure that all staff members understand the importance of patient privacy and the seriousness and potential penalties of even one violation. This training should demonstrate an awareness of and a commitment to HIPAA compliance.

Two Important Steps to Follow When Treating Minors With Absent Parents

Envision a scenario in which an adult brings a minor into your office. During check-in, it is revealed that the minor does not live with their parents but “lives with” the adult accompanying them. The adult in question could be an aunt, a grandparent or a cousin. Having a minor “live” with them does not mean for an afternoon, weekend or while the parents are on vacation. It means the parent is actually “absent” perhaps living in another state, country or maybe in jail; therefore, the minor lives with this person.

How To Safeguard Your Practice When Texting

Smartphone technology has opened up a world where communication is quick and convenient and its capabilities have been fully embraced by physicians. With all these capabilities at your fingertips are you potentially violating HIPAA when texting? Here are the top ten things you can do to safeguard your practice today.

How Much Can You Charge A Patient For Medical Records?

We all know patients in California have a right to review their medical record and/or obtain a copy. It is also no surprise that healthcare providers are typically allowed to charge a fee for this service. However, with all the different rules and exceptions, copying fees can be confusing.

DEA Extortion Scams

A CAP member physician recently called our risk management hotline requesting help with a call from a Washington Drug Enforcement Administration (DEA) agent. The caller demanded that she turn herself in to local law enforcement for writing fraudulent prescriptions and dealing drugs with the Mexican mafia.

Noncompliant and Non-Adherent Patients: When All Else Fails, What Role Do You Play?

In every practice, there are always a few patients who are more difficult to manage. The first question to ask is: why is the patient refusing treatment recommendations?

How to Use Your Patient Portal (Part 2)

Security is a top concern with patient portals. Providers grant patients access with a secure username and password. It is important to choose a patient portal vendor that provides a system which allows the practice to be HIPAA compliant. The provider should establish procedures which are structured for optimal security.

How to Use Your Patient Portal (Part 1)

A patient portal can be thought of as a gateway or door to information and data found within the physician’s portal. Providers grant patients access with a secure username and password to information in a secure website.

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