CAP COVID-19 Resource Center

CAP is committed to helping our member physicians meet the challenges that arise during the COVID-19 pandemic. CAP’s COVID-19 resource page is continually updated with key guidance and current best practices to help physicians and their practices navigate COVID-19-related issues.

Visit https://www.cdc.gov/ and https://www.cdph.ca.gov/ for the most recent updates.

 

Click below to be directed to the corresponding section.

Returning to Practice

Resources Include:

  • Patient Safety Strategies
  • Checklist for Preparing Physician Offices
  • CDC Guide to Disinfecting Your Facility
  • Preparing Your Staff for Safe Return
  • Guidelines for Reopening the Healthcare System
  • Guidance on Beginning Elective Surgeries
Telemedicine

Resources Include:

  • Quick Guide to Adopting Telemedicine
  • Comprehensive Telemedicine FAQ
  • HIPAA Compliance Guidelines
  • Consent Forms
  • Risk Management Strategies
  • On-Demand Billing and Coding Webinar
  • CMS General Provider Telehealth and Telemedicine Tool Kits
Medical Practice Staffing and Employment During COVID-19

Resources Include:

  • Webinar on How to Manage HR Issues During the Pandemic
  • Guidance on Reduction of Workforce and Staff Hours
  • Sample Communication Templates
  • Guidance on the Families First Coronavirus Response Act (FFCRA) Requirements
  • Employee Rights Posters
Business Relief Resources

Resources Include:

  • Financial Relief for Medical Practices
  • CARES Act Financial Relief Program for Physicians and Practices
  • Small Business Administration Resources
  • Overview of Business Relief Programs
CMS/Medicare/MediCal Updates

Resources Include:

  • Summary to Reduce Barriers to Care During COVID-19
  • Recommendations for Postponing Non-Emergent, Elective Medical Services, and Treatment
  • Requirements and Procedures for Emergency Medi-Cal Provider Enrollment
  • FAQs on Essential Health Benefit Coverage and the Coronavirus
Healthcare Provider Guidance and Suplemental Resources

Resources Include:

  • Guidance on Diagnosing and Caring for Patients with COVID-19
  • Office/Staff/Patient Infection Control Guidelines
  • Local Public Health Agency Information
  • Reporting Protocols
  • Patient Education and Homecare Instructions
  • Patient Signage

[Webinar] Immunity During COVID-19
Gordon Ownby, General Counsel, CAP, and Michael Lamb, Managing Attorney, Schmid & Voiles, discuss scope of practice and consent issues regarding practicing medicine during the pandemic and explain various immunity provisions may apply to care rendered during the health crisis.

 

Telemedicine

Webinar

Telemedicine Coding and Compliance During the COVID-19 Pandemic

View the On-Demand Webinar and Access Materials Here

Telemedicine Usage and Implementation

American Medical Association’s Quick Guide to Telemedicine in Practice: Download Now

Centers for Medicare and Medicaid Services General Provider Telehealth and Telemedicine Tool Kit: Download Now

California Medical Association’s Telehealth Overview: Download Now

Telemedicine Comprehensive FAQ: Download Now

Doctors Demonstrate How to Conduct a Telemedicine Exam: Watch Now

HIPAA Compliance

State Privacy and Security Laws for Medical Providers: Learn More

Notification of Enforcement Discretion for Telehealth Remote Communications During COVID-19 Learn More

HIPAA-Compliant Telemedicine Platforms: Learn More

Risk Management

CAP's Risk Management Strategies: Learn More

Consent Forms

CAP recommends the use of a written telemedicine consent form. However, during a national health crisis, verbal consent with thorough documentation of the discussion is appropriate. CAP advises using an information sheet for telehealth, along with the appropriate consent form.

Telemedicine Information Sheet (English)

Telemedicine Information Sheet (Spanish)

Telemedicine Consent Form (English)

Telemedicine Consent Form (Spanish)

Telemedicine Consent Form for Behavioral Health (English)

Telemedicine Consent Form for Behavioral Health (Spanish)

 

CMS/Medicare/MediCal Updates

Summary of actions to ensure clinical flexibility and reduce unnecessary barriers to patient care includes information about telehealth and virtual visits, accelerated and advanced payments, and recent waiver information. Download Now

Postponing Non-Emergent, Elective Medical Services, and Treatment Recommendations: Learn More

Requirements and Procedures for Emergency Medi-Cal Provider Enrollment: Download Now

FAQs on Essential Health Benefit Coverage and the Coronavirus (COVID-19): Download Now

 

Healthcare Provider Guidance and Supplemental  Resources

Responding to Patients Who Refuse to Wear a Mask: Learn More

CDC Information for Healthcare Professionals About COVID-19: Learn More

Interim U.S. Guidance for Risk Assessment and Public Health Management of Healthcare Personnel with Potential Exposure in a Healthcare Setting to Patients with Coronavirus Disease (COVID-19): Learn More

What Healthcare Personnel Should Know About Caring for Patients with Confirmed or Possible Coronavirus Disease 2019 (COVID-19): Learn More

Managing Patients who may have COVID-19 infection Physician Checklist: Learn More

California Local Health Department (LHD) Contact Information for Health Care Providers/Labs to Report Communicable Diseases and Submit Confidential Morbidity Report (CMR) forms: Learn More

EPA’s Registered Antimicrobial Products for Use Against Novel Coronavirus: Learn More

CDC Guide to Cleaning and Disinfecting Your Facility: Download Now

Physician Relief

Assistance for Frontline Physicians with Free Personal Protective Gear (PPE), Complimentary Wills and Advanced Healthcare Directives, and No-cost Wellness and Counseling Services. Learn More

Patient Education and Homecare Instructions

CDC Phone Advice Guide with initial phone script, accompanying decision algorithm, and tailored care advice messages: Download Now

What to Do if You Are Sick with Novel Coronavirus (English): Download Now

What to Do if You Are Sick with Novel Coronavirus (Chinese): Download Now

Home Care Instructions for Patients with Mild Respiratory Infection (English): Download Now

Home Care Instructions for Patients with Mild Respiratory Infection (Spanish): Download Now

Home Care Instructions for Patients with Mild Respiratory Infection (Chinese): Download Now

Home Isolation Instructions for Novel Coronavirus-2019 (COVID-19) (English): Download Now

Signage

COVID-19 Poster (Engligh): Download Now

COVID-19 Poster (Spanish): Download Now

CDC Cover Your Cough (English): Download Now

CDC Cover Your Cough (Chinese): Download Now

Stop the Spread: Download Now

Cloth Face Covering: Download Now

COVID-19 Symptoms: Download Now

If you have questions, please contact CAP's Risk Management team at 800-252-0555 or riskmanagement@CAPphysicians.com.