As COVID-19 accelerates telemedicine's widespread usage, finding reliable and helpful information can be overwhelming and difficult to navigate. The Cooperative of American Physicians, Inc. (CAP) is committed to providing you with practical and usable resources to help you implement and optimize telemedicine operations in your practice.
- A Webinar on the Proper Coding of Telemedicine Visits
- Telemedicine Risk Management Strategies
- Telemedicine Patient Information Sheet and Consent Forms
- Comprehensive Telemedicine FAQ containing answers to common questions regarding telemedicine implementation and usage during COVID-19
Members who have additional questions about implementing telemedicine are encouraged to contact CAP's Risk Management and Patient Safety team.
Telemedicine Frequently Asked Questions (FAQ)
CAP's Risk Management experts have developed a guide to the most commonly-asked questions from members covering the basics of telemedicine implementation and compliance, including:
- May I practice telemedicine with patients who are out-of-state?
- May I see new patients via telehealth?
- How do I obtain a signed consent form?
- Do I have to be physically in the office to conduct a telemedicine visit?
- How will I be reimbursed for a telemedicine visit?
Telemedicine Coding and Compliance During the COVID-19 Pandemic
Telemedicine Usage and Implementation
American Medical Association’s Quick Guide to Telemedicine in Practice: Download Now
Centers for Medicare and Medicaid Services General Provider Telehealth and Telemedicine Tool Kit: Download Now
California Medical Association’s Telehealth Overview: Download Now
Doctors Demonstrate How to Conduct a Telemedicine Exam: Watch Now
State Privacy and Security Laws for Medical Providers: Learn More
Notification of Enforcement Discretion for Telehealth Remote Communications During COVID-19 Learn More
HIPAA-Compliant Telemedicine Platforms: Learn More
CAP's Risk Management Strategies: Learn More
CAP recommends the use of a written telemedicine consent form. However, during a national health crisis, verbal consent with thorough documentation of the discussion is appropriate. CAP advises using an information sheet for telehealth, along with the appropriate consent form.