During the pandemic, the U.S. Department of Health and Human Services offered regulatory permissions to promote and expand the adoption and use of telehealth services, supporting the health and safety of patients and providers alike.
As online care capabilities and frequency increase, so do the expectations for a rapid response time, which can significantly impact staff workflows within hospitals and medical office practices.
A previously published “Case of the Month” featured a case involving Mr. Crane, a profoundly deaf individual who communicates using American Sign Language (ASL) and who filed a lawsuit against a hospital for failure to provide a sign language interpreter to effectively communicate during an involuntary commitment evaluation.