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Ask My Practice: Start 2022 with a Free Practice Assessment

A regularly scheduled practice evaluation can help you stay ahead of policies and procedures that support optimal workflow capabilities and a healthy bottom line, even when you think your business is running like a well-oiled machine. It may seem obvious, but clinical excellence aside, the care you provide for your patients may be impacted by the efficiency and effectiveness of your practice operations.

As an exclusive benefit of your membership, you have access to My Practice, CAP’s free practice management and business services solutions program. In addition to being available for general practice-related inquiries, My Practice offers CAP members a free virtual practice management assessment.

On-Demand Webinar: Key Strategies for Ensuring a Profitable Independent Practice
During this one-hour program, practice management expert Debra Phairas discusses how various business models and operational enhancements can increase revenue to help your practice remain successful in today’s competitive marketplace.

The new year is a good time to get your free practice evaluation and get a head start on improving any areas that might need your attention.

Here's what you can expect to review during your consultation:

  • The appointment scheduling process
  • New patient intake protocols
  • Patient check in/check out best practices
  • Billing, collections, and accounts receivable workflows
  • Referral procedures
  • Patient communications management, and much more!

Practice management consultants can be costly, and the results may not always meet your expectations. Through My Practice, you can take advantage of free practice management services, including your practice management virtual assessment.

This service is different from CAP’s popular Risk Management Practice Survey and is a great way to become more familiar with all that is available to you through your CAP membership.

My Practice was created as part of CAP’s commitment to providing you with valuable products, services, and resources to support a successful medical practice, so you can spend more time focusing on superior patient care.

You or any of your employees may contact My Practice to get started with your free practice evaluation or to get help with any practice-related challenges, no matter how big or small. Call 213-473-8630 or email for immediate assistance.

Andie Tena is CAP’s Director of Practice Management Services. Questions or comments related to this column should be directed to