Learn more about how to strengthen your practice operations and improve financial outcomes through two featured CAPAdvantage programs. From automating accounts payable to navigating medical office leases, these business solutions are designed to help you save time, reduce costs, and make smarter business decisions.
Can Accounts Payable Automation Help Your Practice?
In healthcare, where time and accuracy are critical, streamlining administrative processes can have a direct impact on operational efficiency and patient care. One area ripe for transformation is accounts payable (AP)—the process of managing invoices, approvals, and payments.
Traditionally, AP workflows have been manual and paper-based, involving physical invoices, data entry, and routing for approvals. These methods are not only slow but also expensive and error-prone. Research shows that manually processing a single invoice can cost between $12 and $35, and take up to 15 days. Moreover, nearly 40% of manually handled invoices contain errors, and over 80% of organizations report exposure to payment fraud due to weak controls.
AP automation leverages technology to digitize and streamline these workflows. Tools like Optical Character Recognition (OCR), Intelligent Data Capture (IDC), and automated approval routing can reduce invoice processing time to just 3.2 days, while cutting costs to $2–$3 per invoice. Accuracy rates can reach 99.5%, significantly reducing the risk of errors and fraud.
Key Benefits of AP Automation
- Efficiency: Faster invoice processing and reduced manual workload
- Accuracy: Fewer errors and improved data integrity
- Security: Stronger fraud prevention and compliance controls
- Visibility: Real-time insights into cash flow and financial status
- Vendor Relations: Timely payments improve trust and reliability
How to Begin Implementation
- Assess Your Current Workflow
Identify pain points, bottlenecks, and areas with frequent delays or errors. - Define Clear Objectives
Are you aiming to reduce costs, improve speed, enhance reporting, or all of the above? - Engage Key Stakeholders
Include finance, IT, and administrative staff early
to ensure alignment and buy-in. - Evaluate Integration Needs
Ensure compatibility with your existing existing enterprise resource planning (ERP) or accounting systems. - Plan for Change Management
Provide training and support to ease the transition and encourage adoption.
Selecting the Right Solution
- Ease of Use: Choose a platform with intuitive design and minimal training requirements.
- Scalability: Ensure your system can grow with your practice or organization.
- Security & Compliance: Look for healthcare-grade data protection and audit capabilities.
- Support Services: Consider whether vendor onboarding and reconciliation are included.
- Customization: Opt for flexible workflows that match your approval processes.
By automating AP, healthcare organizations can reduce administrative burden, improve financial control, and redirect valuable time toward patient care. It’s not just a tech upgrade—it’s a strategic move toward operational excellence.
This article is presented by Corpay. Corpay is a participant in the CAPAdvantage program. They are a global leader in payments, helping businesses of all sizes better track and manage spend. Through its unified spend management platform, Corpay Complete, Corpay offers a range of solutions including Payments Automation, Invoice Automation, Procure-to-Pay, Expense Management, and Commercial Card programs.
To view the full whitepaper on AP automation, visit: https://www.corpay.com/resources/blog/accounts-payable-automation
To learn more about Corpay, visit: https://na.corpay.com/corpay-cap
Navigating Medical Office Leases In a Tight Market
The medical real estate market is facing increasing pressure. With limited available space, a slowdown in new construction, and landlords raising rents to pre-pandemic levels, healthcare providers are encountering a more competitive and costly leasing environment.
If your lease is set to expire within the next six to eight months, now is the time to act. Early negotiation gives you leverage to secure better rates and more favorable terms. Waiting until the final month of your lease puts your landlord in control—limiting your options and potentially locking you into less advantageous conditions.
In this climate, having a skilled negotiator who understands the nuances of medical leasing is essential. A strong advocate can help protect your interests, ensure fair market value, and position your practice for long-term success.
CAP members could be realizing additional savings on their current leases or new property agreements. Gary Pepp with Physicians Commercial Real Estate Services can work on your behalf at no cost to find that needed relocation property or to negotiate with your current landlord for the best lease terms.
With Gary, you get:
- A dedicated broker who specializes in medical office real estate and understands its nuances and complexities.
- Tenant-only representation, so there is no conflict of interest with landlords.
- Attention to the fine print to negotiate the optimal deal.
Plus, CAP members will receive 10% of the earned commissions from Physicians Commercial Real Estate Services at the close of contract.
To get started and for more information, contact Gary Pepp at 562-743-1695 or at gpepp@physicianscommercialre.com.