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Optimize Your Business Operations with My Practice

My Practice is part of CAP’s ever-growing suite of practice management support programs offering personalized one-on-one guidance to help address common administrative and operational business challenges associated with running an independent practice.

As a CAP member benefit, My Practice provides member practices free access to experienced professionals who can offer advice, connect you to first-rate resources,
and customize solutions for a wide variety of practice-related issues, all to help support an efficient and successful business operation.

On-Demand Webinar: Key Strategies for Ensuring a Profitable Independent Practice
During this one-hour program, practice management expert Debra Phairas discusses how various business models and operational enhancements can increase revenue to help your practice remain successful in today’s competitive marketplace.

My Practice provides guidance in areas such as:

  • Front and Back Office Workflow
  • Closing/Opening a Medical Practice
  • Credentialing/Contracting
  • Release of Medical Records Without a Subpoena  
  • General Billing/Revenue Cycle Management 
  • Electronic Medical Record/Electronic Health Record
  • Patient Experience
  • Policies/Procedures
  • Retention of Medical Records
  • OSHA Regulations
  • HIPAA Compliance
  • Telehealth

For the solutions you need now for your practice-related concerns and questions, email us at or call 800-610-6642.

Andie Tena is CAP’s Director of Practice Management Services. Questions or comments related to this column should be directed to