Important Announcement: 2023 Transition to Paperless Billing

Starting January 2023, CAP members who receive their printed monthly statements via postal mail will be automatically enrolled in paperless billing to help reduce costs, and use of paper, on behalf of the entire membership.

With paperless billing, you can receive your CAP statement via email, pay your bill online, and manage your account easily through a secure portal.

Members will be provided with the opportunity to continue to receive their printed statements via mail when they complete their 2022 Coverage Update Form (CUF), but will be charged a $2 monthly fee to cover increased postage and paper expenses come January.

Don’t wait until the new year to benefit from paperless billing and enjoy the ease and convenience of managing your CAP account online. Enroll in paperless billing today with the click of a button. Here’s how:

Enroll in Paperless Billing
CAP members can now sign up for paperless billing and enjoy the ease and convenience of managing their account online. Log in to your CAP member account and select "Setup Paperless Billing" to enroll.

1.    Click here to log into your CAP account. If you do not have an account, you will need to register to create one.

2.    Once logged in, select the green “Set Up Paperless Billing” button.

3.    Select the “Via Email Only” button.

4.    Verify your email address and click the “Save Changes” button.

For assistance with your account or if you have questions about your membership, please call 800-610-6642 or email MS@CAPphysicians.com.