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How to Find the Right Vendors for Your Practice

Searching for vendors to support your medical practice with the critical services and products it needs to run efficiently can be cumbersome and overwhelming. You need to make sure that you are getting the best value for your dollar… and the high level of service and quality you need. Getting to the point where you trust that your vendor partners are the best for what they were hired to do takes a lot of time and investment.

Here are some common issues you or your staff may have encountered when selecting vendors for your practice:

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  • You search endlessly for what you need on Google and get nowhere
  • You ask colleagues for referrals, but do not like the recommendations they make
  • You have had to try several vendors for a particular service or product
  • The cost ends up being more than what you were told
  • There is no customer support and you cannot get answers to simple questions
  • You don’t have enough time to even begin looking, and reluctantly stay with your current vendor

If you have been a victim of any of the above or have experienced any other mind-boggling difficulties in your efforts, now is a good time to review the benefits available to you through CAPAdvantage, CAP’s comprehensive suite of no-cost or discounted practice management programs. The products and services available through CAPAdvantage are provided by industry-leading vendors who offer exclusive negotiated discounts and the superior service you expect and deserve — all in one place.

The CAP Advantage program has taken the guesswork out of finding reliable vendors in a variety of highly sought-after and hard-to-find areas, like:

  • IT services 
  • Commercial real estate services
  • Interpretation services
  • Document management
  • Group purchasing program
  • HIPAA-compliant telemedicine services
  • Practice marketing
  • Online learning and compliance training, and much more!

Plus, through the free practice management support you receive from CAP’s My Practice program, you have one-on-one personalized assistance to help you navigate your needs and get you to the right resource immediately and directly.

Here’s what one member had to say about Gary Pepp from Bailes and Associates, the no-cost real estate program offered through CAPAdvantage:

I recently became a solo practice physician after 25 years of being in a group and had to find a new office space. At first, I used a realtor that represented both parties — building owner and me. I soon learned that I needed someone on my side. I contacted Gary Pepp, who was recommended by CAP, my malpractice carrier. Gary and I worked together for over a year to find the right practice location. He dealt with the realtors and only involved me when it was time for a final decision. He drew up the Letters of Intent as needed. Finally, he fought for me to get a competitive rate and some add-ons such as marketing and free rent. In the end, I was very comfortable signing my lease.

Save your time and money with My Practice and CAPAdvantage. Contact Andie Tena, Director of Practice Management Services, at 213-473-8630 or via email at to get assistance with any practice management issues or CAPAdvantage program. Learn more about the CAPAdvantage program here.


Andie Tena is CAP’s Director of Practice Management Services. Questions or comments related to this column should be directed to