CAP Now Offers Smart Solutions to Serious Challenges
Problem solving. It is what physicians do every day, whether determining the best course of treatment for patients, or finding creative ways to keep up with the barrage of regulations and requirements constantly hurled at them.
As you strive to resolve the formidable issues inherent in running a medical practice, CAP is there to support you along the way. We have recently partnered with a number of highly regarded organizations to offer you innovative and cost-effective programs that extend beyond medical liability coverage: programs designed reduce the stress of dealing with mundane administrative tasks, like practice marketing, online reputation management, and billing and payment.
How can we help you with your biggest challenges?
“My practice is small and I don’t have the time or resources to commit to marketing, let alone managing online review sites.”
Solution:
Simplify your practice marketing with a low-cost, all-in-one solution: PatientPop. This smart technology ensures that patients can find you online, verify that you are professional and legitimate, and easily book appointments. PatientPop also helps patients leave great reviews and generate word-of-mouth referrals online.
Benefits:
- A customized website that is both search engine optimized and mobile optimized and that enables patients to book appointments directly on your site.
- Dissemination of positive patient reviews across all review sites to enhance online reputation.
- Automated appointment reminders to reduce no-shows.
- Easy-to-track metrics that demonstrate your return on investment
As the reimbursement model shifts from fee-for-service to value-based compensation,
how can we proactively track performance data to ensure equitable and timely payment?”
Solution:
The Patient Experience Survey Program (PESP). This high-performance, cost-effective online survey platform quickly and precisely reports what patients think of you, your staff, and their overall appointment experience, so you can stay one step ahead of value-based compensation.
Benefits:
Immediate patient feedback to expeditiously address issues and deliver a superior patient experience.
Knowledge of where your practice is excelling and where performance can be improved.
Objective, HIPAA-compliant data that may help in securing prompt and fair payment from public and private payers.
“My revenue is down. How do I increase the profitability and efficiency of my practice without compromising patient care?”
Solution:
Through our partnership with athenahealth, CAP members have easy access to an integrated practice management tool that provides real back-office support. Best of all, you can pick and choose solutions that complement your current office operations.
Benefits:
- Combine EHR, practice management, and care coordination into a single, powerful tool.
- Optimize revenue and stay better focused on patient care.
- Secure full payment faster; reduce administrative cost and drag.
- Improve the patient experience and get patients more fully engaged in their own care.
- Maximize clinical productivity by organizing the moment of care.
For more information about any of these dynamic new practice management solutions, contact our chief practice problem solver, Sean O’Brien, vice president, Membership Programs, at sobrien@CAPphysicians.com, or call 213-473-8740. Mr. O’Brien is well-versed in the features and benefits of these programs and is happy to walk you through them and refer you to the best contact.