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Compliance Training a Must for Medical Practices: Free Courses for CAP Members

Online Harassment Avoidance Training

The current climate has illuminated the adverse effects that harassment of any kind can have on an organization and highlights the need for quality training to prevent harmful situations from arising.

On-Demand Webinar: Key Strategies for Ensuring a Profitable Independent Practice
During this one-hour program, practice management expert Debra Phairas discusses how various business models and operational enhancements can increase revenue to help your practice remain successful in today’s competitive marketplace.

Current California law requires that employers with five or more employees provide sexual harassment avoidance training for all staff members. The Cooperative of American Physicians (CAP) is pleased to offer its members free courses for this mandated training, which also includes an optional 40-minute diversity, equity, and inclusion (DE&I) training program addressing discrimination in the workplace. Both courses are available for supervisory and non-supervisory employees through Kantola Training Solutions. Training must take place within six months of hire or promotion. Additionally, supervisors and employees are required to complete sexual harassment avoidance training every two years with supervisors attending a two-hour training and staff a one-hour training.

As part of your practice's comprehensive human resources management plan, CAP recommends that your practice train new employees upon hire, as well as existing employees that have not yet completed the training. You and your staff members may follow the instructions below to complete the trainings:

1.   Click here:

2.   Register for a new account and make a selection for the following course options for “Group”:

Harassment Prevention (Employee) AND Diversity Equity and Inclusion

Harassment Prevention (Manager) AND Diversity Equity and Inclusion

3.   Once you have created the account, you will see a pop-up message. Click “Close” and you will be taken to the course. Click “Play” to get started.

4.   Once you complete the program, you will be able to save the certificate of completion as a PDF.

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Cyber Security and HIPAA Training

CAP offers members free access to NAS CyberNet, a robust online suite of the most up-to-date training courses to help keep you HIPAA compliant and reduce the likelihood that you’ll fall victim to a cyberattack. These courses include:

•   Introduction to Breaches

•   Data Security Basics

•   Social Engineering

•   HIPAA Training Series

•   Safeguarding Information

•   Payment Card Industry—Identifying Fraudulent Payment Cards

NAS CyberNet also provides free access to sample policies, incident response plan templates, and one-on-one expert consultations. Free HIPAA training provides each employee who takes the course a certificate of completion to meet annual HIPAA training requirements.

Understanding how to protect your practice is an important component of your risk management plan. CAP recommends that all practice staff participate in HIPAA training annually as a refresher. Training can be accessed at Click on “Need an account? SIGN UP.” Follow the steps to set up your practice account. One person can serve as the administrator and assign training to all staff.

As these courses are being offered free as a benefit of CAP membership, we request that you do not share the link with any individuals outside of your member practice. Thank you for understanding.

If you would like more information or assistance on the training mentioned in this article or have practice management questions, contact Andie Tena, Director of Practice Management Services at:  


Andie Tena is CAP’s Director of Practice Management Services. Questions or comments related to this column should be directed to