CAP members can obtain a certificate of coverage 24/7 by logging in to the Members Area of the website at member.CAPphysicians.com and clicking “Certificate of Coverage.” If you do not have a Members Area account, you will need to register to create one. You can opt to download your certificate with or without claims history.

To take advantage of these free member courses, please contact our Risk Management and Patient Safety Department at 800-252-7706, extension 8502, or at RiskManagement@CAPphysicians.com. 

Take Aim at Risk-CAP's flagship risk management CME course is comprised of seven modules focusing on critical risk management topics. In addition to guidance on longstanding malpractice topics such as apologies, informed consent, and documentation, this program also addresses e-prescribing guidelines, updated nurse practitioner (NP) and physician assistant (PA) supervision requirements, new specifications related to email, texting, and telehealth, and much more. 

Online CME Programs - CAP's Free On-Demand CME offerings include: 

• Key Strategies for Addressing Violence in the Medical Practice*
• Advance Care Planning: Decisions Before Dilemmas - Empowering Patients and Limiting Risk*
• AI Updates for 2025: Embracing AI's Benefits and Challenges*
• Physicians, Nurse Practitioners, and Physician Assistants Working Together Under One Roof*
• Tackling the Crisis of Physician Burnout*
• Enhancing Documentation Practices for Improved Patient Care*
• Take Aim at Risk**

Risk Management Institute- This essential online course is designed specifically for office staff and offers actionable lessons for reducing risk and strengthening patient safety protocols. It provides six 20-minute training modules covering: 

• Effective Medical Office Communication
• Informed Consent
• Medication Management
• Patient Education
• Tracking and Recall
• Medical Record Management 

Staff Can Earn a $100 Incentive for Completing the Risk Management Institute 
Staff members who enroll in the Risk Management Institute are eligible to earn a $100 gift certificate upon completion of all six training modules within a six-month timeframe. The practice must also complete a Virtual Practice Visit or have completed a Virtual Practice Visit within the last 24 months, and complete and return the Practice Survey evaluation form within 14 days of receipt. 
 

CAP is accredited by the California Medical Association (CMA) to provide continuing medical education for physicians.

*CAP designates a maximum of 1.0 hour of AMA PRA Category 1 Credit™ for this program. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

**CAP designates a maximum of 2.5 hours of AMA PRA Category 1 Credit(s)™ for this program. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

No planner, reviewer, faculty, or staff for these activities has any relevant financial relationships with ineligible companies.

In addition to the medical professional liability protection afforded through Mutual Protection Trust, your membership in the Cooperative of American Physicians, Inc. includes the following coverage benefits:

Employment Practices

Provides $50,000 to cover legal expenses associated with employment-related lawsuits.

MedGuard

Provides $25,000 to cover legal expenses associated with inquiries by the Medical Board of California, allegations of Medicare/Medicaid fraud and abuse, or alleged non-compliance with HIPAA or EMTALA regulations.

CyberRisk

Provides $50,000 to protect against and assist with expenses related to multimedia liability, security and privacy liability, privacy regulatory defense and penalties, system failure, cyber extortion, crisis management and breach response, and patient notification.

* Group Disability Insurance

Provides coverage for up to $4,000 per month, for up to 24 months, for loss of income due to illness or injury.

* Group Term Life Insurance

Provides $15,000 in the event of death.

These products are brought to you by Symphony Health, a division of Symphony Risk Solutions. 

Members can purchase additional coverage and have access to licensed professionals who can provide personalized assistance with a wide range of essential insurance coverages all in one place at competitive rates.

For assistance with your insurance benefits, contact Symphony Health at HealthCareServices@SymphonyRisk.com or 800-819-0061.

*If you have purchased additional coverage with higher limits, please refer to your individual coverage documents.

If a situation arises that calls for guidance on how best to handle an adverse event, reduce exposure, or manage the risks involved, CAP is here to help via the Risk Management Hotline 800-252-0555. Experienced risk managers are available to members 24/7 to provide guidance when an unexpected outcome occurs. 

When an unexpected outcome occurs, it is crucial that the apology to the patient and disclosure of information is well managed. CAP members are encouraged to take advantage of the CAP Cares program to help lower the risk of malpractice litigation.