If your medical group or hospital creates, maintains, receives, or transmits electronic protected health information (e-PHI), a risk analysis is a mandatory step towards HIPAA compliance.
Obstetrics is a high-risk specialty in which emergencies are, to some extent, inevitable. Giving providers the opportunity to “work out the kinks” through simulation exercises and mock drills, is one of the greatest gifts we can give our staff and our patients.
Having proper training in how to speak to a patient and family after an adverse outcome is important to supporting the patient, reestablishing trust, and limiting malpractice liability.
A practice that masters the management and methods of complaint resolution is ahead of the game in avoiding grievances, medical board complaints, or worse, the courtroom.