Module 2: Communication Breakdowns

• Module 2; Frame 14: Patient Partnership Plan 

Module 3: Systems and Process Errors

• Module 3; Frame 6: Register for CURES 2.0
• Module 3; Frame 7: CURES - California's Prescription Drug Monitoring Program
• Module 3; Frame 11: Joint Commission Universal Protocol
• Module 3; Frame 17: Assembly Bill 890 – Categories of Nurse Practitioners
• Module 3; Frame 18: Nurse Practitioners – Board of Registered Nursing 
• Module 3; Frame 18: Physician Assistants - Medical Board of California
• Module 3; Frame 18: CAP study on Nurse Practitioner and Physician Assistant Scope of Practice
• Module 3; Frame 21: Article on Medical Assistant Liability
• Module 3; Frame 21: Medical Board of California - FAQs on Medical Assistants

Module 4: Systems that Reduce Liability

• Module 4; Frame 4: CAP Risk Management Institute
• Module 4; Frame 8: Discontinuing the Patient Relationship Guidelines and Sample Letter

Module 5: Documentation and Technology

• Module 5; Frame 6: CAP HIPAA Resources, including Risk Assessment Form
• Module 5; Frame 6: US Department of Health & Human Services - Health Information Privacy
• Module 5; Frame 7: CAP Guideline for Texting Patients
• Module 5; Frame 7: CAP Guidelines for Emailing Patients
• Module 5; Frame 8: CAP Guidelines on Social Media
• Module 5; Frame 8: CAP Guide: How to Build and Manage a Sterling Online Reputation
• Module 5; Frame 9: CAP Guidelines on the Retention of Medical Records
• Module 5; Frame 9: CAP Guidelines on the Release of Medical Records
• Module 5; Frame 10: Sample Authorization Form for Use and Disclosure of Medical Information