A frequently asked question to the CAP Hotline is: Our practice wants to offer "Microdermabrasion". Can the procedure be done by a trained medical assistant, under the supervision of a physician? The answer is no.

In response to the current measles outbreak in California, the CAP Hotline has received a number of calls from concerned members asking how they should manage unvaccinated patients and protect other patients in their practices.

As publicized throughout 2013, the U.S. Department of Health and Human Services has taken action to strengthen privacy and security protections for health information established under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

As with conventional medicine, a telehealth and video caregiver must uphold to the same duties to safeguard a patients' medical records and keep their treatments confidential.

Effective July 1, 2015, all RCFE facilities are to maintain their own liability insurance. California AB 1523 requires all residential care facilities for the elderly to maintain their own liability insurance in an amount of at least $1,000,000 per occurrence and $3,000,000 in the annual aggregate to cover injury to residents or guests caused by the negligent acts or omissions to act of, or neglect by, the licensee or its employees.