Risk Management News and Education

In its ongoing effort to communicate with members more efficiently and at their convenience, the Cooperative of American Physicians, Inc. will kick-off 2016 by also providing a digital version of CAPsules – its flagship monthly publication – beginning with this issue.

Physicians have been the pioneers of innovation with electronic medical records and mobile health. With the introduction of mobile devices and greater use among patients, physicians are able to communicate more easily with patients irrespective of their geographic location.

A growing body of research demonstrates that patients recall and comprehend less than half of what clinicians explain to them. A good way to help confirm your patients’ actual level of understanding is to incorporate the ‘teach back’ (also referred to as the ‘show me’ or ‘closing the loop’ method).

For many years, the Cooperative of American Physicians has supported arbitration as an alternative means for resolving disputes brought by patients over medical care.

While meticulous medication reconciliation is essential to safe prescribing, obtaining a current and accurate medication list is a challenging and painstaking process.

Patients are often referred to the care of other specialists or health care providers, or transitioned from one care facility to another as their conditions and care needs change.

Medical scribes have been around for a while but are now starting to receive increased attention in the healthcare industry as many more practitioners are turning to their use.

A practice that masters the management and methods of complaint resolution is ahead of the game in avoiding grievances, medical board complaints, or worse, the courtroom.

As cyber criminals are becoming increasingly more sophisticated in their methods of attack, U.S. businesses are more vulnerable than ever. There are simple ways to protect yourself and your practice, and effectively respond if you do fall victim.

Having proper training in how to speak to a patient and family after an adverse outcome is important to supporting the patient, reestablishing trust, and limiting malpractice liability.