Rude or in Tune – Is Your Reception Staff Paying Attention?

The office receptionist is the first, and sometimes only, person patients and their family members may meet prior to any medical services.

"Physician Burnout: Risk Factors and Remedies" (Orange County)
September 27, 2017

Gideon Strich, MD, FACR, President and Physician Coach of Healthcare Coaching Associates presents "Physician Burnout: Risk Factors and Remedies" discussing the hidden epidemic of burnout that threatens individual  physician's carrers and the healthcare delivery system as a whole.

Scribes: Ways to Enhance the Practice Experience, Increase Productivity, and Reduce Risk

As physicians attempt to identify ways to reduce the clerical load associated with electronic health records (EHR) data entry, they are increasingly turning to medical scribes. 

The High Cost of HIPAA Breaches

The Health Insurance Portability and Accountability Act (HIPAA) is a framework to aid in the protection of our most sensitive information. 

CAP's Risk Management Incentive Program

Physicians and their staff, in every medical office, establish policies and protocols aimed at protecting their patients. The CAP Risk Management Incentive Program is designed to help your practice achieve that goal.