Tools and Resources

CAP surrounds the member practice with expert risk management support and consultation through office risk assessments, adverse events support, compliance education, and more. Our risk management program is facilitated by specialists whose backgrounds encompass a cross-section of the healthcare and legal professions, including nursing, clinical risk management, vocational instruction and continuing education, case management, and medical research.

CAP risk management self-assessment kit thumbnail

Risk Management Kit

CAP's Risk Management Self-Assessment Kit

CAP's Risk Management Self-Assessment Kit provides practical strategies - including checklists - to help physicians, administrators, and office staff evaluate and reduce the risks commonly present in medical offices. Click here to download the kit.

Onsite Practice Survey

Risk Management Onsite Practice Survey

CAP members enjoy the added benefit of in-person practice visits from a risk management and patient safety specialist. A Risk Management Practice Survey will review the following areas of risk:

Office Systems Review

Complaint Management
Recall and Tracking patients
Medication Management
Advanced Practice Professionals - PAs/NPs
HIPAA/Confidentiality
Phone Messages/plan/action documented

Medical Record Review

Documentation
Problem/Medication List
Informed Consent process
Laboratory/Diagnostic/Consult
Telephone advice / messages protocol

Current members may request a free practice visit by contacting CAP’s Risk Management & Patient Safety Department at 800‑252‑7706 (Extension 8644) or by emailing the department at riskmanagement@capphysicians.com.

HIPAA Compliance

Failure to comply with HIPAA can be extremely costly and time-consuming. CAP supports our physicians with valuable resources such as checklists and documents that are available to download at any time.

Sample HIPAA Resources:

Adverse Event Management

Our early intervention program, CAP Cares, is designed to assist members in managing adverse events arising from patient care, 24/7. We help members with the following:

Gathering facts
Thoughtfully analyzing the adverse event
Preparing for the conversation with the patient and family
Anticipating questions which will likely be raised
Coordinating with appropriate hospital personnel and other involved providers

When you call the 24/7 CAP Cares Hotline at 1-800-252-0555, you can speak directly with a risk management specialist to get expert guidance on unanticipated outcomes or adverse events.

EHR Consulting

CAP members can call us with any questions regarding implementing an EHR system, and speak with a specially trained EHR risk management specialist about:

Selecting the most appropriate system
Identifying what is needed to obtain federal stimulus funds for EHR implementation
Understanding the importance of “meaningful use”

All Practice Forms

Find the forms you need to reduce risk, maximize patient safety and satisfaction, and run a more successful practice.

Select a marketplace category

Discontinuing A Patient Sample Letter

Authorization for Use and Disclosure of Medical Information Release (English)

Download Form

Employee / Volunteer Confidentiality Agreement

Download Form

Telemedicine Consent Form

Download Form

Sample Notice of Privacy Practices

This Notice of Privacy Practices document is published by the California Medical Association’s (CMA) legal team. You will also find this information and concise answers to many more of your medical practice questions in CMA’s California Physicians’ Legal Handbook, or through CMA’s 24/7 information on demand service, “CMA ON-CALL,” available at www.cmadocs.org.

Search form

Download Form

Download Form