Risk Management Publications

Recording Office Visits: Is it Right for Your Practice?

In this age of continuous real-time and on-demand media, how do you know whether your patients are also using their devices to record their office visit without your knowledge or consent? Should patients be allowed to record these visits?

Court Backs PA’s License Revocation Over MD Supervision Setup

The California Court of Appeal has ruled that a physician assistant’s practice arrangement attenuated his required physician supervision so as to amount to the unauthorized practice of medicine. Rodney Eugene Davis, a physician assistant, set up a liposuction business and met with an anesthesiologist, Jerrell Borup, MD, to provide the physician supervision of his activities required under California Business & Professions Code Section 3502.

New Healthcare and Employment Laws Physicians Need to Know

Earlier this fall the California legislative session concluded with 997 new bills enacted into law. Below is a summary of those bills that may be of immediate interest to physicians in their roles as healthcare providers and employers.

New Bill Provides Exemptions for Low-Volume Prescribers

Since California’s electronic prescribing mandate went into effect on January 1, 2022, many low-volume prescribers have found that securing a standalone e-prescribe platform or adding on e-prescribe as an electronic health record (EHR) feature has been costly, due to its monthly subscription costs and set-up fees.

Essential Insurance Products to Protect Your Family, Pets, Home, and More!

CAP Physicians Insurance Agency, Inc. (CAP Agency) is pleased to offer CAP members the following programs to help protect you, your family, and your pets from common threats of modern-day life.

Use Your Checking Account to Pay Your CAP Bill Electronically and Automatically for Safer, Hassle-Free Transactions!

You can now go online and set up recurring payments to pay your CAP bill easily and securely directly from your checking account, just like a paper check but with a lot less hassle.

November, 2022

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October, 2022

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September, 2022

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CAP COVID-19 Resource Center

CAP is committed to helping our member physicians meet the challenges that arise during the COVID-19 pandemic. To that end, CAP has launched our COVID-19 resource page, which will continually be revised with key guidance and current best practices. Among the useful resources the site currently offers are printable office signage templates, healthcare provider resources, and extensive guidance to implementing telemedicine in your practice.

Educating Your Patients on Disposing of Unwanted Medications

Most physicians would likely not be surprised that many American homes have an accumulation of unused, unwanted, or expired medications. But did you ever consider the potential safety hazards these surplus medications present?

Discontinuing the Patient-Physician Relationship

CAP's Hotline receives frequent calls requesting guidelines on discontinuing/terminating this patient-physician relationship, not because of wellness, but because the physician no longer desires to have the patient in his practice. From these calls, we have learned of "misunderstandings," which this article intends to clarify.

Who Must Sign a Death Certificate?

CAP member physicians frequently call our hotline with questions about completing a patient’s death certificate. Sometimes, they are reluctant to sign the legal document since they were not in attendance at the time of death. Other times, they inquire if their nurse practitioner or physician assistant can sign the death certificate for them.

Documenting Telephone Calls with Patients

How does your office handle telephone messages from patients?

Short answer: It should be like a well-oiled machine.

This article will assist physicians and their office managers to:

The Latest Strategies for Treating and Protecting Against Coronavirus

As new information emerges daily around the Coronavirus and as the search for answers continue, the risk management and patient safety experts with the Cooperative of American Physicians, Inc. (CAP) would like to ensure that physicians and medical communities across California have access to the most reliable resources to remain aware of the latest strategies in treatment, protection, and prevention.

The Coronavirus Threat Lurking Beyond the Clinic

Outside of websites, texts, and social media posts advertising fake products, cures, and false information, physicians and their staff should be aware of phishing emails circulating throughout the healthcare industry, among others. CAPAdvantage program member, Acentec, has recently distributed an alert to warn the medical community of scammers who are trying to capitalize on fears surrounding the virus and its potential spread.

New Evidence About Severe Pulmonary Disease Linked to Electronic Nicotine Delivery Systems (ENDS)

Electronic Nicotine Delivery systems (ENDS) are the newest emerging technology in the epidemic of novel tobacco products that has been spilling out of start-up companies for the last 13 years. So physicians wonder, “How should I respond when my patients seek advice about using these electronic devices?”

How to Respond to Patient Grievance Letters

What should you do when your office receives a grievance letter from a health plan and a written response is requested?

How Long Do I Have to Keep My Patient’s Medical Records?

Here is the question asked most often on our risk management hotline: How long should our office retain patient medical records and billing information?

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