Risk Management Publications

Pain Management in the Crosshairs: A CAP Roundtable, Part 2

We continue the conversation with Dr. Hsieh, Dr. Mikhael, Dr. Townsend and Dr. Steinmann, which we began in the May issue of CAPsules.

Patient’s Aggressive Choice Could Remove a Diagnostic Safety Net

When reporting their findings, it is common to see consulting physicians recommend further testing. Absent such an explicit recommendation, a patient’s decision to bypass conservative measures can spell trouble for all.

Telemedicine Risk Management Strategies

Telemedicine is the practice of medicine using electronic communication, information technology, or other means, between a physician in one location and a patient in another location with or without an intervening healthcare provider.

Legislative Focus on Pricing Continues

Intended to end “surprise medical bills” for consumers, Health and Safety Code Section 1371.30 became effective on July 1, 2017, following Governor Brown’s signature on AB 72 in the 2016 session.

3 Ways Unhappy Patients Can Get You in Trouble And How CAP Can Help Mitigate These Risk

Like many physicians, you may be burdened with administrative obligations that can make it difficult to balance outstanding clinical care with excellent customer service. But both play a critical role in the success of your practice.

Cooperative of American Physicians, Inc. and Mutual Protection Trust Notice of Joint Meeting of Members July 25, 2018

A regular annual meeting of members of the Cooperative of American Physicians, Inc. (CAP), a non-stock membership cooperative corporation, and the members of the Mutual Protection Trust (MPT), an unincorporated interindemnity arrangement, will be held on July 25, 2018.

Important Legislative Update on Coverage Waiver Requirements for Workers’ Compensation

Effective July 1, 2018, the California Legislature, under Senate Bill 189, will broaden the criteria for owners in some entity types to be eligible for exclusion on new and renewal policies.

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Senate Bill 97 Reporting Requirements for Parkinson's Disease

Effective July 1, 2018, Senate Bill 97 creates a mandatory requirement that a health provider that diagnoses or provides treatment to a patient with Parkinson's disease must report each case of Parkinson’s disease to the California Department of Public Health.

3 Key Tactics When Supervising Advanced Healthcare Professionals: Healthcare Risk Management Week Part 2

In part 1 of our article for Healthcare Risk Management (HRM), we outlined the issues of informed consent and informed refusals and what steps to take to protect your practice. In part 2 of our article, CAP’s Risk Management and Patient Safety Department will list the strategies and safeguards to have in place when working with advanced healthcare professionals.

Informed Consent and Informed Refusals Decoded: Healthcare Risk Management Week Part 1

Healthcare Risk Management (HRM) week starts June 18, 2018. In preparation for the week, it is important to understand the role risk management plays in creating a safe and protected physician-patient relationship.

Access Online Compliance Training For a Discount

CAP is pleased to offer members compliance training through Evolve e-Learning Solutions. This platform offer members an easy to use, interactive online training system. This allows physician practices and their staff to receive quality training at the fraction of the cost of classroom training.

Take Advantage of Free HIPAA Training

Most HIPAA violations are due to human error. For this reason, the most critical thing you can do is start by training all new employees and conduct annual staff training. Every physician and practice must ensure that all staff members understand the importance of patient privacy and the seriousness and potential penalties of even one violation. This training should demonstrate an awareness of and a commitment to HIPAA compliance.

Two Important Steps to Follow When Treating Minors With Absent Parents

Envision a scenario in which an adult brings a minor into your office. During check-in, it is revealed that the minor does not live with their parents but “lives with” the adult accompanying them. The adult in question could be an aunt, a grandparent or a cousin. Having a minor “live” with them does not mean for an afternoon, weekend or while the parents are on vacation. It means the parent is actually “absent” perhaps living in another state, country or maybe in jail; therefore, the minor lives with this person.

How To Safeguard Your Practice When Texting

Smartphone technology has opened up a world where communication is quick and convenient and its capabilities have been fully embraced by physicians. With all these capabilities at your fingertips are you potentially violating HIPAA when texting? Here are the top ten things you can do to safeguard your practice today.

How Much Can You Charge A Patient For Medical Records?

We all know patients in California have a right to review their medical record and/or obtain a copy. It is also no surprise that healthcare providers are typically allowed to charge a fee for this service. However, with all the different rules and exceptions, copying fees can be confusing.

DEA Extortion Scams

A CAP member physician recently called our risk management hotline requesting help with a call from a Washington Drug Enforcement Administration (DEA) agent. The caller demanded that she turn herself in to local law enforcement for writing fraudulent prescriptions and dealing drugs with the Mexican mafia.

Noncompliant and Non-Adherent Patients: When All Else Fails, What Role Do You Play?

In every practice, there are always a few patients who are more difficult to manage. The first question to ask is: why is the patient refusing treatment recommendations?

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