Risk Management Publications

What can physicians do to help educate and quell the fears of the parents and patients when discussing vaccinations? Taking a bit more time with them, explaining the facts and science of vaccinations, may more likely lead them to choose vaccination for their children.

Court Says Behavior Contract Did Not Void Physician’s Right to Hearing

An appellate court has ruled that a hospital’s attempt to manage a staff physician’s behavior through a written agreement went too far because the physician’s summary loss of privileges could be traced back to patient care issues.

Proposed Rule on Stark Law Provisions

The federal government’s stated intent to ease healthcare delivery through simplified regulations will address a long-time irritant of physicians: the Stark Law.

Your Privacy with the Cooperative of American Physicians, Inc.

When you join CAP, you provide us with personal information. We treat this personal information as confidential, limit access to those who need it to perform their jobs, and take steps to protect our systems from unauthorized access.

The Experts at CAP Agency Are Your Personal Insurance Consultants

Concierge service is exactly what CAP seeks to deliver through CAP Physicians Insurance Agency, Inc., a wholly owned CAP subsidiary.

November, 2019

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October, 2019

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September, 2019

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How Long Do I Have to Keep My Patient’s Medical Records?

Here is the question asked most often on our risk management hotline: How long should our office retain patient medical records and billing information?

DEA Extortion Scams Resurface in California

A CAP member physician recently called our risk management hotline requesting help with a call from a Washington Drug Enforcement Administration (DEA) agent. The caller demanded that she turn herself in to local law enforcement for writing fraudulent prescriptions and dealing drugs with the Mexican mafia.

An Expansion of the Rights of Minors Relating to Patient Records

California law provides that any adult patient and any minor patient authorized by law to consent to medical treatment, is entitled to inspect and request a copy of their medical record upon written request to the healthcare provider and payment of reasonable costs to make the record available. (California Health and Safety Code Section 123110)

Documenting Patient Return Visits and Following Up on Missed Appointments

As every patient visit concludes with a documented office visit encounter, the visit note should include when the patient is advised to return. It is important for the physician to document when a patient should return to the office and for what purpose.

Telephone Call Documentation

How does your office handle telephone messages from patients? Are they recorded in a telephone log? Added to the chart? How are physicians notified about the call? These are important questions because they affect patient outcomes and patient safety.

Four Ways to Improve Your Vendor Selection Process

So far this year, business associate breaches account for roughly 12 percent of the total breaches reported to the Office of Civil Rights (OCR), or 27 of the 233 reported breaches as of September 19. What does this mean to a covered entity? It means that it’s not enough to require a signed Business Associate Agreement (BAA). Vendors should be diligently vetted.

We’re Rebooting Risk E-Notes

We wanted to inform you that Risk E-Notes is being replaced by a new monthly digest, Patient Safety Advocate. As you know, Risk E Notes is a bimonthly email newsletter published by CAP’s Risk Management and Patient Safety Newsletter. Risk E-Notes has been written for independent physicians and their office staff. We know how busy you are and we know how difficult it is to keep up with the latest risk management news and trends.

CURES 2.0: Mandatory Use Begins October 2, 2018

The Department of Justice (DOJ) has certified California’s Controlled Substance Utilization Review and Evaluation System (CURES). Effective October 2, 2018, it will become mandatory for all health care practitioners to consult and review the CURES 2.0 system prior to prescribing, ordering, administering, or furnishing a Schedule II-IV controlled substance.

Senate Bill 97 Reporting Requirements for Parkinson's Disease

Effective July 1, 2018, Senate Bill 97 creates a mandatory requirement that a health provider that diagnoses or provides treatment to a patient with Parkinson's disease must report each case of Parkinson’s disease to the California Department of Public Health.

3 Key Tactics When Supervising Advanced Healthcare Professionals: Healthcare Risk Management Week Part 2

In part 1 of our article for Healthcare Risk Management (HRM), we outlined the issues of informed consent and informed refusals and what steps to take to protect your practice. In part 2 of our article, CAP’s Risk Management and Patient Safety Department will list the strategies and safeguards to have in place when working with advanced healthcare professionals.

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