Getting audited by the Office for Civil Rights (OCR), the federal agency responsible for enforcing the Health Insurance Portability and Accountability Act (HIPAA), is becoming increasingly likely for medical professionals.
Your medical practice website should be more than just a brochure: It should attract and engage patients, then get them to take the required action – namely, book an appointment.
What steps have you taken in your practice to increase access and improve quality, contain costs, and create a positive environment for your patients, your staff, and you?
The successful achievement of the Triple Aim requires a highly effective organization with an engaged and productive workforce – clinicians and staff who have found meaning in their work and a sense of accomplishment regarding their contributions. Recognizing that more and more is expected – if not demanded – of clinicians and staff, it has been urged that we modify the Triple Aim to the Quadruple Aim and add improving the experience of providing care as the Fourth Aim.