Practice Management Publications

Supporting Members in a Time of Crisis – We’re in This Together

During the COVID-19 health crisis, CAP understands the challenges endured by our members are like no other in our lifetimes. Last month, we announced the return of $4.7 million to CAP members of record on April 15 who have made full or installment payments on the assessment levied on November 14, 2019.

Court Says No Special Treatment for Medical Opinion in False Claims Act

Though subjective, a medical opinion can still be proven “false” under the federal False Claims Act, a federal appellate court has ruled.

Focused Review: A Look into Anesthesia

Anesthesiologists play a vital role in a patient’s surgical experience. They are charged with ensuring medical readiness for surgery, providing medical management and anesthetic care, and evaluating a patient’s readiness for discharge/or transfer to a medical floor or intensive care unit.

The Power of Physicians in Shaping Public Policy

When the COVID-19 health crisis subsides, the contributions by healthcare providers to lessening the suffering of the population will be one of the pandemic’s major stories. But when the lessons learned in 2020 become part of necessary changes in healthcare-related laws and regulations, will physicians personally take part in that conversation?

Cooperative of American Physicians, Inc. and Mutual Protection Trust Notice of Joint Meeting of Members, July 15, 2020

A regular annual meeting of members of CAP and MPT will be held at 1:00 p.m. on July 15, 2020 to transact such business as may properly come before the meeting or any adjournment thereof.

Asset Protection: Personalized Attention for CAP Physicians

NAS CyberNet was created to help members of CAP Agency and we certainly hope you and your family were not affected by the deadly fires in California last year. When disasters like this happen, it is always an opportunity to reflect on your personal insurance.

Ask My Practice: Reopening the Practice

Our medical office is getting ready to start accepting patients again and we have risk management and patient safety protocols put into place. What is the best way to let our patients know that we’ll be ready when they are?

May, 2020

April, 2020

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Think About Patient Safety When Reopening Your Medical Practice

As patients resume scheduling their routine medical appointments during the COVID-19 pandemic, vigilance is required to protect them from infection and to reduce the risk of potential COVID-related litigation. The following is a sample list of risk reduction strategies to ensure your patients’ safety.

CAP COVID-19 Resource Center

CAP is committed to helping our member physicians meet the challenges that arise during the COVID-19 pandemic. To that end, CAP has launched our COVID-19 resource page, which will continually be revised with key guidance and current best practices. Among the useful resources the site currently offers are printable office signage templates, healthcare provider resources, and extensive guidance to implementing telemedicine in your practice.

The Latest Strategies for Treating and Protecting Against Coronavirus

As new information emerges daily around the Coronavirus and as the search for answers continue, the risk management and patient safety experts with the Cooperative of American Physicians, Inc. (CAP) would like to ensure that physicians and medical communities across California have access to the most reliable resources to remain aware of the latest strategies in treatment, protection, and prevention.

The Coronavirus Threat Lurking Beyond the Clinic

Outside of websites, texts, and social media posts advertising fake products, cures, and false information, physicians and their staff should be aware of phishing emails circulating throughout the healthcare industry, among others. CAPAdvantage program member, Acentec, has recently distributed an alert to warn the medical community of scammers who are trying to capitalize on fears surrounding the virus and its potential spread.

New Evidence About Severe Pulmonary Disease Linked to Electronic Nicotine Delivery Systems (ENDS)

Electronic Nicotine Delivery systems (ENDS) are the newest emerging technology in the epidemic of novel tobacco products that has been spilling out of start-up companies for the last 13 years. So physicians wonder, “How should I respond when my patients seek advice about using these electronic devices?”

How to Respond to Patient Grievance Letters

What should you do when your office receives a grievance letter from a health plan and a written response is requested?

Patient Record Requests: What Is Proper Release Protocol?

Medical practices frequently receive medical record release requests from multiple sources, including subpoenas, attorney letters, and patients themselves. Learn the answers to several frequently asked questions by patients.

Refresher: Discontinuing the Patient-Physician Relationship

CAP's Hotline receives frequent calls requesting guidelines on discontinuing/terminating this patient-physician relationship, not because of wellness, but because the physician no longer desires to have the patient in his practice. From these calls, we have learned of "misunderstandings," which this article intends to clarify.

Who Must Sign a Death Certificate?

CAP member physicians frequently call our hotline with questions about completing a patient’s death certificate. Sometimes, they are reluctant to sign the legal document since they were not in attendance at the time of death. Other times, they inquire if their nurse practitioner or physician assistant can sign the death certificate for them.

Does Your Medical Practice Need a Clinical Laboratory Improvement Amendments (CLIA) Certificate of Waiver?

Does your staff perform any in-office laboratory tests, such as patient urine dip-sticks or Glucose Tolerance Tests?

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