CAP COVID-19 Resource Center

NEW: Register now for our next free webinar (April 8; 12:00 - 1:00 p.m. PT) on Financial Relief for Medical Practices through the CARES Act (H.R. 748).

CAP is committed to helping our member physicians meet the challenges that arise during the COVID-19 pandemic. To that end, CAP has launched our COVID-19 resource page, which will continually be revised with key guidance and current best practices. For the most up to date and accurate information, please visit and

Click below to be directed to the corresponding section header. The most recent updates are at the top of each section.

Business Relief Resources


Healthcare Provider Guidance

Human Resources

Patient Education and Homecare Instructions



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Business Relief Resources

Small Business Administration Loans

Due to the Disaster Declaration for California, affected businesses can apply for a loan with the Small Business Administration (SBA):

U.S. Small Business  Administration Fact Sheet – Economic Injury Disaster Loans

Paycheck Protection Program

As a result of COVID-19, physicians may be interested in federal relief opportunities to provide emergency funds for their practices. The Paycheck Protection Program provides small businesses with funds to pay up to 8 weeks of payroll costs including benefits. Funds can also be used to pay interest on mortgages, rent, and utilities.

Small business can submit their applications beginning April 3, 2020. We encourage you to apply as quickly as you can because there is a funding cap.

Federal Funding Opportunities for Small Businesses, Physicians, and Medical Practices

Overview of Major COVID-19 Relief Programs for Healthcare Providers


Requirements and Procedures for Emergency Medi-Cal Provider Enrollment

FAQs on Essential Health Benefit Coverage and the Coronavirus (COVID-19)

Healthcare Provider Guidance

Interim U.S. Guidance for Risk Assessment and Public Health Management of Healthcare Personnel with Potential Exposure in a Healthcare Setting to Patients with Coronavirus Disease (COVID-19)

Interim Guidance for Healthcare Facilities

Flowchart to Identify and Assess 2019 Novel Coronavirus

What Healthcare Personnel Should Know About Caring for Patients with Confirmed or Possible Coronavirus Disease 2019 (COVID-19)

Healthcare Professional Preparedness Checklist For Transport and Arrival of Patients With Confirmed or Possible COVID-19

2019 Novel Coronavirus (2019-nCoV) Physician Check List: Managing patients who may have (2019-nCoV) infection

California Local Health Department (LHD) Contact Information for Health Care Providers/Labs to Report Communicable Diseases and Submit Confidential Morbidity Report (CMR) forms

EPA’s Registered Antimicrobial Products for Use Against Novel Coronavirus

MGMA COVID-19 Action Center

The Latest Strategies for Treating and Protecting Against Coronavirus

CMS General Provider Telehealth and Telemedicine Tool Kit

ESRD Provider Telehealth and Telemedicine Tool Kit

The City of Los Angeles has a need for medical professionals to support a surge in medical cases across Los Angeles due to the COVID-19 pandemic. If you or a colleague and other medical professionals would like to offer support (pro bono or paid) in response to COVID-19, please complete the form on this link:

Human Resources

CAP has compiled a series of employer guidelines and resources to help physicians navigate uncertain employment issues arising from the COVID-19 crisis. Please see this article for guidance on reducing staff, adjusting staff hours, or handling staff leaves: Medical Practice Staffing and Employment During COVID-19

Patient Education and Homecare Instructions

What to Do if You Are Sick with Novel Coronavirus (English)

What to Do if You Are Sick with Novel Coronavirus (Chinese)

Home Care Instructions for Patients with Mild Respiratory Infection (English)

Home Care Instructions for Patients with Mild Respiratory Infection (Spanish)

Home Care Instructions for Patients with Mild Respiratory Infection (Chinese)

Home Isolation Instructions for Novel Coronavirus-2019 (COVID-19)


COVID-19 Poster (Engligh)

COVID-19 Poster (Spanish)

COVID-19 Symptoms

CDC Cover Your Cough (English)

Cover Your Cough (Chinese)


On March 31, 2020, CAP held a webinar on coding during the telemedicine pandemic. The webcast recording, slides, and handouts are now available. Click here to view the webcast on-demand, and click the Resources tab to access the slides and handouts.

The American Medical Association has designed a quick guide to adopting telemedicine in your practice. You may view it here:

The Office of Civil Rights (OCR) advised that it would use its enforcement “discretion” if a physician and patient communicated through a non-HIPAA compliant resource, such as Skype. Among the factors the OCR will use is whether the physician was acting “in good faith.” Members should use their own good judgment as this situation progresses and do their best under the circumstances to try to protect the patient’s privacy. Click here for a list of telemedicine platforms.

CAP recommends the use of a written telemedicine consent form. However, during a national health crisis, verbal consent with thorough documentation of the discussion is appropriate.

Telemedicine Risk Management Strategies

Telehealth, CMA Legal Counsel January 2019

Telemedicine Information Sheet

If you have questions, please contact CAP's Risk Management team at 800-252-0555 or