The Cooperative of American Physicians (CAP) would like to invite your office manager or administrator to be our guest at the San Diego Medical Group Management Association luncheon on October 10. Gwen C. Spence, MBA, senior account manager at CAP, will discuss the role that customer service and resilience play in managing a successful medical practice.
Attendees will learn:
- Strategies for managing patient expectations
- How to avoid claims with stellar customer service
- The importance of creating a positive work environment
- How to transform your practice into a “Center of Excellence”
Wednesday, October 10, 2018 (12:00 – 1:30 p.m.)
San Diego County Medical Society Conference Center
5575 Ruffin Road Ste. 250
San Diego, CA 92123
Reserve Your Spot Today!
Please contact Natalie Nelson at njnelson91910@gmail.com