Exceptional Customer Service Matters in the Medical Practice
Customer service in healthcare is crucial for ensuring patient satisfaction, enhancing the overall patient experience, and improving health outcomes.
Enhancing Employee Satisfaction in Healthcare
Senate Bill 525 (SB 525), scheduled to go into effect in June of 2024, establishes a minimum wage schedule for covered entities, and will require these entities to increase the minimum wage for many categories of workers to up to $25 per hour.
Maximizing Technology to Enhance Practice Operations

There are several key areas where technology can be implemented into a medical practice to optimize and streamline the flow of the practice and help to increase revenue.

New Online Practice Management Evaluation

Answering a Few Questions Can Pay Dividends to Boost Your Practice's Operational Effectiveness

Is your practice running as smoothly as it could be? Even if things are mostly working, it's a good idea to regularly review your office systems and procedures to assess the areas where your practice shines, and the areas where you could use a little help.

Save up to 20% on Everyday Purchases of Supplies and Services for Your Practice!

As a CAP member, you have access to the CAP Purchasing Alliance, a free group purchasing program that provides independent practices access to the same volume pricing on specialty-specific supplies and equipment as the nation's largest health systems.