For many practices, the medical assistant is a crucial member of the healthcare team and plays a vital role in carrying out a variety of routine tasks that keep your office running smoothly.
Like a scene out of Law & Order, imagine you have detectives in your office waving around their badges, telling you and your staff they are investigating “something” and need information on one or more of your patients.
The Cooperative of American Physicians (CAP) frequently receives calls from physicians asking about the process for terminating a patient relationship. We also frequently receive calls from physicians inquiring about their responsibility when it is the patient who initiates the termination.
How individuals resolve onflicts will determine their effectiveness in providing the best care possible to their patients. Meaningful conflict resolution provides a positive and inviting workplace for the members of the healthcare team and organization.
Most fall prevention programs and statistics are geared toward hospital falls and focus on the older population. However, falls resulting in injuries in a physician’s office can and do happen, and the injuries sustained can be significant.