December 2008

• What to Do About Lost or Stolen Records

November

• Selecting the Best Electronic EHR/EMR System
• Transitioning to an Electronic Health Record (EHR) - What Should You Keep?

October

• Can Our Medical Assistant ...?
• Sharing a Patient's Health Information with the Patient's Family Members and Friends

September 

• More Answers to Your Medical Record  Retention Questions             
• What is the Retention Period for Medical Records?

August

• What is Your Responsibility for "No-Show" Patients?
• Privacy Laws: What is Required?

July

• Ways to Improve Medication Safety in the Physician’s Office
• What to Do When a Patient Complains

June

• Looking for a Human Resources Employment Manual for Your Practice?
• Questions About HIPAA? Patient Brochures are Available in Eight Languages

May

• Manual Clinical Data Tracking Systems Can Be as Effective as Computerized Systems
• Clinical Data Tracking Software
• Subpoenas: What You Should Know

April

• Discontinuing a Patient from Your Practice 
• Is it Acceptable to Leave Appointment Reminders on a Patient's Voicemail If No One Answers the Phone?

March

• May a Physician's Office Discuss Medical Information, With the Patient's Family, Without the Patients Permission? 
• Workplace Conflict Can Lead to Turnover and Loss of Patients

February

• Would You Please Wash Your Hands?
• Going Paperless - Must the Original Arbitration Agreement be Maintained After it Has Been Scanned into the EMR?

January

• Sending a Patient to a Collection Agency - Does it End the Doctor-Patient Relationship? 
• Keep Your Patients Happy!